All Systems Operational
Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
100.0 % uptime
Today
Brisbane Operational
90 days ago
99.99 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.98 % uptime
Today
Network Operational
90 days ago
99.99 % uptime
Today
Private Cloud Operational
90 days ago
99.99 % uptime
Today
Dedicated Servers Operational
90 days ago
99.99 % uptime
Today
Cloud Servers Operational
90 days ago
99.93 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
99.99 % uptime
Today
Spam Filter ? Operational
90 days ago
99.99 % uptime
Today
Managed Wordpress Operational
90 days ago
99.99 % uptime
Today
xDSL/EFM Operational
90 days ago
99.99 % uptime
Today
Data Centres Operational
90 days ago
99.98 % uptime
Today
Equinix SY1 Operational
90 days ago
100.0 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
100.0 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
Syncom SYD2 Operational
90 days ago
99.82 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform ? Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 25, 2024
Resolved - No further interruptions have been experienced since technicians visited the site and performed a hardware replacement.
Feb 25, 07:38 AEDT
Monitoring - Engineers have identified and replaced a failed PSU, and are now monitoring.
Feb 24, 21:10 AEDT
Investigating - Network engineers have identified a network disruption, effecting one rack at SYD2, engineers are on their way to the datacentre to investigate further.
Feb 24, 20:36 AEDT
Feb 24, 2024
Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024
Resolved - This incident has been resolved.
Feb 15, 17:07 AEDT
Monitoring - Network engineers were alerted to an edge switch in the Equinix SY4 data centre that had lost its upstream connectivity. This switch provides connectivity to dedicated server services in a single rack.

Upon investigation, we identified that a downstream service caused a MAC loop, which resulted in the switch entering a protective state. This would have resulted in services connecting to the switch experiencing a service interruption of up to 10 minutes.

Connectivity has since been restored and services should be working as expected.

Please contact our support team if you are seeing issues with your dedicated server services and think it may be related to this incident.

Feb 15, 10:44 AEDT
Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.