We will be undertaking maintenance work on the dedicated servers and private cloud services at the Equinix SY4 data centre within the time frame outlined in this notice.
The maintenance work will involve two key procedures: Firstly, the physical relocation of select dedicated servers from one rack to another within the SY4 data centre. Secondly, the migration of all edge storage switches on to a new core switch cluster.
If your services require physical relocation, you can anticipate a downtime of approximately 45 minutes per service. We will be proactively reaching out to clients who will be directly impacted by this operation.
As per other services that are not required to be physically moved, we do not anticipate any significant service impact. However, should any downtime be necessary, it will be kept under 15 minutes per service.
Our priority is to ensure minimal interruption to your services, and we appreciate your understanding as we complete this essential maintenance work. Should you have any queries or require further clarification, please do not hesitate to contact our support team.
Thank you for your cooperation.
Nov 17, 2023 - 17:05 AEDT
Servers Australia will implement a change freeze on core network changes between 05:00 PM, 14th December 2023 and 09:00 AM, 8th January 2024. During this time, there will be a delay on provisioning new services, with an extended delay for services that require core network changes.
All general changes will continue to be made and the Servers Australia NOC will be available during business hours to support any services.
Oct 05, 2023 - 14:11 AEDT