All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
99.98 % uptime
Today
Brisbane Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
99.99 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
99.98 % uptime
Today
Cloud Servers Operational
90 days ago
100.0 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Spam Filter Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage Operational
90 days ago
100.0 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
100.0 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
100.0 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
99.99 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
SYD2 Operational
90 days ago
99.99 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled VMware vCenter Upgrade May 20, 2026 06:30-08:30 AEST

Servers Australia will be performing scheduled maintenance to upgrade our VMware vCenter platform.

During this maintenance window, vCenter-dependent management services will be unavailable for a minimum of 60 minutes. This may affect access to VMware Cloud Director, Veeam self service web UI, VM console access, VM power operations, provisioning, backup/restore management, and other related management functions.

Customer workloads, virtual machines, networking, and storage services will remain online and running throughout the maintenance. This maintenance only affects management plane access and does not require customer action.

We will monitor the upgrade closely and provide further updates if the maintenance window needs to be extended.
Posted on May 15, 2026 - 11:43 AEST
May 16, 2026

No incidents reported today.

May 15, 2026
Packet Loss Affecting Some International Connectivity
Resolved - This incident has been resolved.
May 15, 16:18 AEST
Monitoring - The upstream transit provider has advised that the issue has now been resolved.

We have confirmed that packet loss is no longer occurring and are continuing to monitor connectivity to ensure services remain stable before closing this incident.
May 15, 13:32 AEST
Identified - Network engineers have been alerted to packet loss affecting connectivity to our network from some international locations.

The issue is believed to be related to a known fault with one of our upstream transit providers. While the provider works to resolve this on their side, we are making routing changes within our network to prefer alternate paths and reduce the impact to customers.

Further updates will be provided as soon as more information becomes available.
May 15, 13:23 AEST
May 14, 2026
Emergency Maintenance - Backend Billing System
Completed - The scheduled maintenance has been completed.
May 14, 07:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 07:00 AEST
Scheduled - We will be performing emergency maintenance on our backend billing system to apply an important security patch.

During the maintenance window, customers may experience short periods where billing-related functions in the customer portal are unavailable or intermittently disrupted. This may include viewing invoices, making payments, updating billing details, or accessing other account billing functions.

Core hosting, network, and infrastructure services are not expected to be impacted.

We apologise for any inconvenience and appreciate your understanding while we complete this important security maintenance.

Impact:
Intermittent unavailability of billing-related functions within the customer portal.

Expected Service Impact:
No impact is expected to hosted services, network connectivity, or customer infrastructure.
May 13, 17:17 AEST
May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage