Servers Australia Status

All Systems Operational

Regions Operational

Sydney Operational

Brisbane Operational

Melbourne Operational

Perth Operational

New Zealand Operational

Services Operational

Cloud Servers Operational

Colocation Operational

Dedicated Servers Operational

Managed Wordpress Operational

Network Operational

Private Cloud Operational

xDSL/EFM Operational

Data Centres Operational

Equinix SY1 Operational

Equinix SY3 Operational

Equinix SY4 Operational

Equinix BR1 Operational

Equinix ME1 Operational

Equinix PE2 Operational

NextDC B1 Operational

NextDC B2 Operational

5GN SDC Operational

5GN MDC Operational

Data Centre 220 Operational

Syncom SYD2 Operational

Service Desk Operational

MySAU Customer Portal Operational

Phone Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

Scheduled Network Maintenance - VIC

Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 01:00 AEST

Scheduled - During the times listed in this maintenance, network engineers will be conducting service migrations for some clients on our routing infrastructure as well as adding redundancy in to some areas of the Equinix ME1 network.

Clients may see up to five minutes of downtime on their services in Equinix ME1 during this window.

Please feel free to contact our help desk if you have any questions or concerns relating to this.
Apr 7, 09:43 AEST

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

HADRaaS vCenter Maintenance

Completed - The scheduled maintenance has been completed.
Apr 6, 20:00 AEST

Update - Upgrade has completed successfully. Access to vcs.hadraas.servercontrol.com.au has been restored.

If you experiencing any issues since the upgrade, please let our support team know.
Apr 6, 19:32 AEST

Update - Upgrade is still running.
Apr 6, 19:15 AEST

Update - Pre-upgrade work is complete.
Upgrade will be going ahead now.
Apr 6, 18:25 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 18:00 AEST

Scheduled - Servers Australia will be conducting routine maintenance on its VMware HADRaaS platform during the times specified.
During which access to vcs.hadraas.servercontrol.com.au will be unavailable.
There will be no impact to running services or clusters.
Mar 29, 13:32 AEDT

Apr 5, 2021

No incidents reported.

Apr 4, 2021

Scheduled Emergency Work - 03/04/2021

Completed - The scheduled maintenance has been completed.
Apr 4, 00:00 AEDT

Verifying - Verification is currently underway for the maintenance items.
Apr 3, 22:43 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:02 AEDT

Scheduled - During the times listed in this emergency maintenance window, engineers will be investigating and performing works on an optical interconnect between Equinix SY3 and Equinix SY4.

This link carries backhaul traffic between SY3 and SY4. The link has gone offline during the day and has failed over to one of the redundant paths with no loss in services.

This is purely a notice to advise that we will be investigating the loss of some redundancy and resolving it during the maintenance window. There will be no service disruption during this time.

For any questions or concerns relating to this maintenance, please feel free to contact our help desk by opening a new case in the MySAU portal. https://www.mysau.com.au or call us on +61 2 8115 8888
Apr 3, 18:53 AEDT