Investigating - We've identified an issue preventing the creation of new support cases. Our team are investigating the issue now and hope to have it resolved shortly.
Jul 12, 2025 - 10:45 AEST
Jul 12, 2025 - 10:45 AEST
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Scheduled Maintenance
Scheduled Maintenance Notice - Equinix PE2 Data Centre (DX Electrical Isolation) Jul 14, 2025 09:00 - Jul 15, 2025 19:00 AEST
Maintenance Window:
Date: 14-JUL-2025 - 15-JUL-2025
AWST: MONDAY, 14 JUL 07:00 - MONDAY, 14 JUL 16:00
UTC: SUNDAY, 13 JUL 23:00 - MONDAY, 14 JUL 08:00
AWST: TUESDAY, 15 JUL 07:00 - TUESDAY, 15 JUL 16:00
UTC: MONDAY, 14 JUL 23:00 - TUESDAY, 15 JUL 08:00
Summary:
Equinix will be replacing cabling on the DX cooling systems at PE2 to improve reliability and performance.
Impact:
Power:
- No impact expected.
- All loads will remain on utility power and protected by primary UPS systems.
- Full power system redundancy will be maintained throughout.
Cooling:
- Cooling system redundancy will be temporarily reduced.
- Only one DX unit will be taken offline at a time to allow for safe operating temperatures during the maintenance window.
Mitigation Measures:
- Work will be performed sequentially to avoid any significant impact to the operating environment.
- On-site personnel will actively monitor systems throughout the maintenance period.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
If you have any concerns or require further information, please contact our support team.
Posted on Jul 07, 2025 - 10:36 AEST
Date: 14-JUL-2025 - 15-JUL-2025
AWST: MONDAY, 14 JUL 07:00 - MONDAY, 14 JUL 16:00
UTC: SUNDAY, 13 JUL 23:00 - MONDAY, 14 JUL 08:00
AWST: TUESDAY, 15 JUL 07:00 - TUESDAY, 15 JUL 16:00
UTC: MONDAY, 14 JUL 23:00 - TUESDAY, 15 JUL 08:00
Summary:
Equinix will be replacing cabling on the DX cooling systems at PE2 to improve reliability and performance.
Impact:
Power:
- No impact expected.
- All loads will remain on utility power and protected by primary UPS systems.
- Full power system redundancy will be maintained throughout.
Cooling:
- Cooling system redundancy will be temporarily reduced.
- Only one DX unit will be taken offline at a time to allow for safe operating temperatures during the maintenance window.
Mitigation Measures:
- Work will be performed sequentially to avoid any significant impact to the operating environment.
- On-site personnel will actively monitor systems throughout the maintenance period.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
If you have any concerns or require further information, please contact our support team.
Posted on Jul 07, 2025 - 10:36 AEST
vCloud Director Platform Maintenance Jul 23, 2025 01:00-05:00 AEST
Update -
We will be undergoing scheduled maintenance during this time.
Jul 02, 2025 - 15:23 AEST
Jul 02, 2025 - 15:23 AEST
Scheduled -
We would like to inform you of a scheduled maintenance window for the vCloud Director (vCD) platform.
During this time, the vCloud Director Web UI will be unavailable as we perform essential updates to ensure continued platform stability and performance.
Please note:
No impact is expected to running workloads or existing virtual machine operations.
We appreciate your understanding and patience. If you have any questions or require assistance, please contact our support team.
Jun 23, 2025 - 01:00 AEST
During this time, the vCloud Director Web UI will be unavailable as we perform essential updates to ensure continued platform stability and performance.
Please note:
No impact is expected to running workloads or existing virtual machine operations.
We appreciate your understanding and patience. If you have any questions or require assistance, please contact our support team.
Jun 23, 2025 - 01:00 AEST
Scheduled Maintenance Notice – Equinix SY3 Data Centre (Annual Generator Maintenance) Aug 4, 2025 07:00 - Aug 8, 2025 17:00 AEST
Maintenance Window:
Date Range: Monday, 4 August 2025 to Friday, 8 August 2025
Daily Time (Local): 07:00 to 17:00 AEST
Daily Time (UTC): 21:00 to 07:00 UTC (previous day to current)
Location: Equinix SY3 (Sydney)
Summary:
Equinix will be conducting annual preventative maintenance on the generator systems at the SY3 facility. This maintenance ensures the ongoing reliability and performance of the backup power infrastructure that supports your services.
Service Impact
Power Systems:
- All loads will remain on utility power.
- UPS loads will continue to operate from their primary UPS-protected source.
- Redundancy will be reduced during the maintenance window.
Cooling Systems:
- Cooling system redundancy will be maintained. No impact to environmental controls is expected.
Additional Information:
- Maintenance will include comprehensive testing of generator systems and associated fuel systems.
- Work will be performed on one system at a time to avoid any disruption to the operational environment.
- While no service impact is expected, temporary reductions in fault tolerance may occur due to reduced system redundancy.
Customer Action:
No customer action is required. This maintenance is expected to be non-disruptive. Our teams will monitor systems closely throughout the activity.
If you have any questions or concerns, please contact our support team.
Posted on Jul 03, 2025 - 14:29 AEST
Date Range: Monday, 4 August 2025 to Friday, 8 August 2025
Daily Time (Local): 07:00 to 17:00 AEST
Daily Time (UTC): 21:00 to 07:00 UTC (previous day to current)
Location: Equinix SY3 (Sydney)
Summary:
Equinix will be conducting annual preventative maintenance on the generator systems at the SY3 facility. This maintenance ensures the ongoing reliability and performance of the backup power infrastructure that supports your services.
Service Impact
Power Systems:
- All loads will remain on utility power.
- UPS loads will continue to operate from their primary UPS-protected source.
- Redundancy will be reduced during the maintenance window.
Cooling Systems:
- Cooling system redundancy will be maintained. No impact to environmental controls is expected.
Additional Information:
- Maintenance will include comprehensive testing of generator systems and associated fuel systems.
- Work will be performed on one system at a time to avoid any disruption to the operational environment.
- While no service impact is expected, temporary reductions in fault tolerance may occur due to reduced system redundancy.
Customer Action:
No customer action is required. This maintenance is expected to be non-disruptive. Our teams will monitor systems closely throughout the activity.
If you have any questions or concerns, please contact our support team.
Posted on Jul 03, 2025 - 14:29 AEST
Scheduled Maintenance Notice – Equinix ME1 Data Centre (STS System Maintenance) Aug 4, 2025 07:30 - Aug 8, 2025 17:00 AEST
Maintenance Window:
Date Range: Monday, 4 August 2025 to Friday, 8 August 2025
Daily Time (Local): 07:30 to 17:00 AEST
Daily Time (UTC): 21:30 to 07:00 UTC (previous day to current)
Location: Equinix ME1 (Melbourne)
Summary:
Equinix will be performing annual maintenance on the A3 and A4 Static Transfer Switch (STS) systems at the ME1 facility. This scheduled activity forms part of Equinix’s ongoing preventative maintenance program aimed at ensuring the continued reliability and safety of critical power systems.
Service Impact
Power Systems:
- Loads will remain on utility power throughout the maintenance.
- UPS-backed loads will be temporarily transferred to an alternate UPS-protected source.
- Power redundancy will be reduced during switching operations.
Cooling Systems:
- Cooling system redundancy will be maintained. No environmental impact is expected.
Additional Information:
- Maintenance will be carried out on one STS at a time to ensure continuous operation.
- All tasks are designed to be non-disruptive, although switching between redundant systems may temporarily reduce fault tolerance.
- Testing and inspection of the STS systems will be performed to validate operational health and integrity.
Customer Action:
No action is required. This maintenance is not expected to impact customer services directly. If your circuit is supported by the equipment involved, it will remain protected by alternate infrastructure.
If you have any questions or would like further information, please contact our support team.
Posted on Jul 03, 2025 - 14:27 AEST
Date Range: Monday, 4 August 2025 to Friday, 8 August 2025
Daily Time (Local): 07:30 to 17:00 AEST
Daily Time (UTC): 21:30 to 07:00 UTC (previous day to current)
Location: Equinix ME1 (Melbourne)
Summary:
Equinix will be performing annual maintenance on the A3 and A4 Static Transfer Switch (STS) systems at the ME1 facility. This scheduled activity forms part of Equinix’s ongoing preventative maintenance program aimed at ensuring the continued reliability and safety of critical power systems.
Service Impact
Power Systems:
- Loads will remain on utility power throughout the maintenance.
- UPS-backed loads will be temporarily transferred to an alternate UPS-protected source.
- Power redundancy will be reduced during switching operations.
Cooling Systems:
- Cooling system redundancy will be maintained. No environmental impact is expected.
Additional Information:
- Maintenance will be carried out on one STS at a time to ensure continuous operation.
- All tasks are designed to be non-disruptive, although switching between redundant systems may temporarily reduce fault tolerance.
- Testing and inspection of the STS systems will be performed to validate operational health and integrity.
Customer Action:
No action is required. This maintenance is not expected to impact customer services directly. If your circuit is supported by the equipment involved, it will remain protected by alternate infrastructure.
If you have any questions or would like further information, please contact our support team.
Posted on Jul 03, 2025 - 14:27 AEST
Scheduled Maintenance Notice – Equinix PE2 Data Centre (Quarterly Rotary UPS Maintenance) Aug 5, 2025 12:00 - Aug 9, 2025 19:00 AEST
Maintenance Window:
Date Range: Tuesday, 5 August 2025 to Saturday, 9 August 2025
Daily Time (Local): 10:00 to 17:00 AWST
Daily Time (UTC): 02:00 to 09:00 UTC
Summary:
Equinix will be performing scheduled quarterly maintenance on their Rotary UPS systems at the PE2 data centre. This proactive maintenance ensures the continued reliability and performance of power infrastructure supporting your services.
Service Impact
Power Systems:
- Loads will be transferred to generator power during the maintenance period.
- UPS-backed systems will be temporarily placed on an unprotected source.
- Power system redundancy will be reduced while work is underway.
Cooling Systems:
- Cooling system redundancy will be maintained. No environmental impact is expected.
Additional Information:
Each UPS unit will be serviced individually and placed in bypass mode one at a time to maintain overall system stability.
Generator power will fully support all customer loads during the maintenance. R-block capacity is available as a contingency.
No customer power interruptions are expected.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
If you have any concerns or require further information, please contact our support team.
Posted on Jun 30, 2025 - 15:00 AEST
Date Range: Tuesday, 5 August 2025 to Saturday, 9 August 2025
Daily Time (Local): 10:00 to 17:00 AWST
Daily Time (UTC): 02:00 to 09:00 UTC
Summary:
Equinix will be performing scheduled quarterly maintenance on their Rotary UPS systems at the PE2 data centre. This proactive maintenance ensures the continued reliability and performance of power infrastructure supporting your services.
Service Impact
Power Systems:
- Loads will be transferred to generator power during the maintenance period.
- UPS-backed systems will be temporarily placed on an unprotected source.
- Power system redundancy will be reduced while work is underway.
Cooling Systems:
- Cooling system redundancy will be maintained. No environmental impact is expected.
Additional Information:
Each UPS unit will be serviced individually and placed in bypass mode one at a time to maintain overall system stability.
Generator power will fully support all customer loads during the maintenance. R-block capacity is available as a contingency.
No customer power interruptions are expected.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
If you have any concerns or require further information, please contact our support team.
Posted on Jun 30, 2025 - 15:00 AEST
Scheduled Maintenance Notice – Equinix SY4 Data Centre (Power Systems) Aug 6, 2025 07:00-19:00 AEST
Summary:
Our upstream provider, Equinix, has advised of planned maintenance at their SY4 facility. This work is part of their preparation activities for the 2025 high-voltage shutdown and includes switching operations and critical infrastructure inspections.
Impact to Services
Power Systems:
- Load will be transferred to generator power during the maintenance window.
- UPS-backed equipment will remain protected via the primary UPS source.
- Redundancy of power systems will be reduced during this time.
Cooling Systems:
- Cooling system redundancy will be maintained; no impact to environmental controls is expected.
Purpose of Work:
This maintenance is required to perform essential checks and servicing of the 33kV and 11kV transformers and switchboards. This includes infrared scanning of generator and main switchboards and inspections of electrical infrastructure to ensure continued system reliability and safety.
Customer Action:
No customer action is required at this time. We do not anticipate any interruption to your services as a result of this maintenance. Our teams will continue to monitor all systems closely throughout the maintenance window.
Should you have any questions or concerns, please don’t hesitate to contact our support team.
Posted on Jun 30, 2025 - 14:56 AEST
Our upstream provider, Equinix, has advised of planned maintenance at their SY4 facility. This work is part of their preparation activities for the 2025 high-voltage shutdown and includes switching operations and critical infrastructure inspections.
Impact to Services
Power Systems:
- Load will be transferred to generator power during the maintenance window.
- UPS-backed equipment will remain protected via the primary UPS source.
- Redundancy of power systems will be reduced during this time.
Cooling Systems:
- Cooling system redundancy will be maintained; no impact to environmental controls is expected.
Purpose of Work:
This maintenance is required to perform essential checks and servicing of the 33kV and 11kV transformers and switchboards. This includes infrared scanning of generator and main switchboards and inspections of electrical infrastructure to ensure continued system reliability and safety.
Customer Action:
No customer action is required at this time. We do not anticipate any interruption to your services as a result of this maintenance. Our teams will continue to monitor all systems closely throughout the maintenance window.
Should you have any questions or concerns, please don’t hesitate to contact our support team.
Posted on Jun 30, 2025 - 14:56 AEST
Scheduled Maintenance Notice – Equinix SY3 Data Centre (Annual Generator Maintenance Additional Window) Aug 11, 2025 07:00 - Aug 15, 2025 17:00 AEST
Update -
Please see below for updated maintenance window times:
Date: 11-AUG-2025 - 15-AUG-2025
AEST: MONDAY, 11 AUG 07:00 - MONDAY, 11 AUG 17:00
UTC: SUNDAY, 10 AUG 21:00 - MONDAY, 11 AUG 07:00
AEST: TUESDAY, 12 AUG 07:00 - TUESDAY, 12 AUG 17:00
UTC: MONDAY, 11 AUG 21:00 - TUESDAY, 12 AUG 07:00
AEST: WEDNESDAY, 13 AUG 07:00 - WEDNESDAY, 13 AUG 17:00
UTC: TUESDAY, 12 AUG 21:00 - WEDNESDAY, 13 AUG 07:00
AEST: THURSDAY, 14 AUG 07:00 - THURSDAY, 14 AUG 17:00
UTC: WEDNESDAY, 13 AUG 21:00 - THURSDAY, 14 AUG 07:00
AEST: FRIDAY, 15 AUG 07:00 - FRIDAY, 15 AUG 17:00
UTC: THURSDAY, 14 AUG 21:00 - FRIDAY, 15 AUG 07:00
Jul 07, 2025 - 11:19 AEST
Date: 11-AUG-2025 - 15-AUG-2025
AEST: MONDAY, 11 AUG 07:00 - MONDAY, 11 AUG 17:00
UTC: SUNDAY, 10 AUG 21:00 - MONDAY, 11 AUG 07:00
AEST: TUESDAY, 12 AUG 07:00 - TUESDAY, 12 AUG 17:00
UTC: MONDAY, 11 AUG 21:00 - TUESDAY, 12 AUG 07:00
AEST: WEDNESDAY, 13 AUG 07:00 - WEDNESDAY, 13 AUG 17:00
UTC: TUESDAY, 12 AUG 21:00 - WEDNESDAY, 13 AUG 07:00
AEST: THURSDAY, 14 AUG 07:00 - THURSDAY, 14 AUG 17:00
UTC: WEDNESDAY, 13 AUG 21:00 - THURSDAY, 14 AUG 07:00
AEST: FRIDAY, 15 AUG 07:00 - FRIDAY, 15 AUG 17:00
UTC: THURSDAY, 14 AUG 21:00 - FRIDAY, 15 AUG 07:00
Jul 07, 2025 - 11:19 AEST
Scheduled -
Maintenance Window:
Date: 04-AUG-2025 - 08-AUG-2025
AEST: MONDAY, 04 AUG 07:00 - MONDAY, 04 AUG 17:00
UTC: SUNDAY, 03 AUG 21:00 - MONDAY, 04 AUG 07:00
AEST: TUESDAY, 05 AUG 07:00 - TUESDAY, 05 AUG 17:00
UTC: MONDAY, 04 AUG 21:00 - TUESDAY, 05 AUG 07:00
AEST: WEDNESDAY, 06 AUG 07:00 - WEDNESDAY, 06 AUG 17:00
UTC: TUESDAY, 05 AUG 21:00 - WEDNESDAY, 06 AUG 07:00
AEST: THURSDAY, 07 AUG 07:00 - THURSDAY, 07 AUG 17:00
UTC: WEDNESDAY, 06 AUG 21:00 - THURSDAY, 07 AUG 07:00
AEST: FRIDAY, 08 AUG 07:00 - FRIDAY, 08 AUG 17:00
UTC: THURSDAY, 07 AUG 21:00 - FRIDAY, 08 AUG 07:00
Description:
Equinix will be conducting its annual maintenance of generator and associated fuel systems at the SY3 facility. Maintenance will be carried out one generator system at a time, ensuring continuous power availability and operational stability throughout the process.
Impact:
Power:
- Loads will remain on utility power throughout the maintenance.
- UPS loads will continue to run on their primary protected source.
- Redundancy will be reduced while each system is serviced.
Cooling:
- No impact expected. Cooling redundancy will be fully maintained.
Mitigation measures:
- All works will be performed on one generator system at a time.
- No disruption to operational environments is anticipated.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
Jul 07, 2025 - 11:16 AEST
Date: 04-AUG-2025 - 08-AUG-2025
AEST: MONDAY, 04 AUG 07:00 - MONDAY, 04 AUG 17:00
UTC: SUNDAY, 03 AUG 21:00 - MONDAY, 04 AUG 07:00
AEST: TUESDAY, 05 AUG 07:00 - TUESDAY, 05 AUG 17:00
UTC: MONDAY, 04 AUG 21:00 - TUESDAY, 05 AUG 07:00
AEST: WEDNESDAY, 06 AUG 07:00 - WEDNESDAY, 06 AUG 17:00
UTC: TUESDAY, 05 AUG 21:00 - WEDNESDAY, 06 AUG 07:00
AEST: THURSDAY, 07 AUG 07:00 - THURSDAY, 07 AUG 17:00
UTC: WEDNESDAY, 06 AUG 21:00 - THURSDAY, 07 AUG 07:00
AEST: FRIDAY, 08 AUG 07:00 - FRIDAY, 08 AUG 17:00
UTC: THURSDAY, 07 AUG 21:00 - FRIDAY, 08 AUG 07:00
Description:
Equinix will be conducting its annual maintenance of generator and associated fuel systems at the SY3 facility. Maintenance will be carried out one generator system at a time, ensuring continuous power availability and operational stability throughout the process.
Impact:
Power:
- Loads will remain on utility power throughout the maintenance.
- UPS loads will continue to run on their primary protected source.
- Redundancy will be reduced while each system is serviced.
Cooling:
- No impact expected. Cooling redundancy will be fully maintained.
Mitigation measures:
- All works will be performed on one generator system at a time.
- No disruption to operational environments is anticipated.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
Jul 07, 2025 - 11:16 AEST
Scheduled Maintenance Notice – Equinix ME1 Data Centre (Generator Infrastructure Maintenance) Aug 11, 2025 07:30 - Aug 15, 2025 17:00 AEST
Maintenance Window:
Date Range: Monday, 11 August 2025 to Friday, 15 August 2025
Daily Time (Local): 07:30 to 17:00 AEST
Location: Equinix ME1 (Melbourne)
Summary:
Equinix will be conducting scheduled maintenance on the backup power generation infrastructure at the ME1 facility. This proactive maintenance is being carried out in collaboration with vendors and manufacturers to ensure continued system reliability and improve operational efficiency.
Service Impact:
Power Systems:
- Loads will remain on utility power.
- UPS-protected equipment will continue to run on their primary UPS source.
- Redundancy of the power systems will be temporarily reduced during the works.
Cooling Systems:
- Cooling system redundancy will be maintained. No impact to environmental systems is expected.
Additional Information:
- Maintenance will be carried out on one system at a time, minimising risk to customer services.
- This work is not expected to cause any interruption to power delivery, though reduced fault tolerance may exist while redundant systems are serviced.
Customer Action:
No action is required. Services are expected to remain unaffected, and our operations team will monitor all systems throughout the maintenance period.
If you have any questions or concerns, please reach out to our support team.
Posted on Jul 10, 2025 - 16:35 AEST
Date Range: Monday, 11 August 2025 to Friday, 15 August 2025
Daily Time (Local): 07:30 to 17:00 AEST
Location: Equinix ME1 (Melbourne)
Summary:
Equinix will be conducting scheduled maintenance on the backup power generation infrastructure at the ME1 facility. This proactive maintenance is being carried out in collaboration with vendors and manufacturers to ensure continued system reliability and improve operational efficiency.
Service Impact:
Power Systems:
- Loads will remain on utility power.
- UPS-protected equipment will continue to run on their primary UPS source.
- Redundancy of the power systems will be temporarily reduced during the works.
Cooling Systems:
- Cooling system redundancy will be maintained. No impact to environmental systems is expected.
Additional Information:
- Maintenance will be carried out on one system at a time, minimising risk to customer services.
- This work is not expected to cause any interruption to power delivery, though reduced fault tolerance may exist while redundant systems are serviced.
Customer Action:
No action is required. Services are expected to remain unaffected, and our operations team will monitor all systems throughout the maintenance period.
If you have any questions or concerns, please reach out to our support team.
Posted on Jul 10, 2025 - 16:35 AEST
Scheduled Maintenance Notice - Equinix PE2 Data Centre (Annual Generator Maintenance) Aug 13, 2025 09:00 - Aug 17, 2025 18:00 AEST
Maintenance Window:
13-AUG-2025 - 16-AUG-2025
AWST: WEDNESDAY, 13 AUG 07:00 - WEDNESDAY, 13 AUG 17:00
UTC: TUESDAY, 12 AUG 23:00 - WEDNESDAY, 13 AUG 09:00
AWST: THURSDAY, 14 AUG 07:00 - THURSDAY, 14 AUG 17:00
UTC: WEDNESDAY, 13 AUG 23:00 - THURSDAY, 14 AUG 09:00
AWST: FRIDAY, 15 AUG 07:00 - FRIDAY, 15 AUG 17:00
UTC: THURSDAY, 14 AUG 23:00 - FRIDAY, 15 AUG 09:00
AWST: SATURDAY, 16 AUG 07:00 - SATURDAY, 16 AUG 17:00
UTC: FRIDAY, 15 AUG 23:00 - SATURDAY, 16 AUG 09:00
Description:
Equinix will be performing annual maintenance on generator systems at the PE2 facility to ensure ongoing reliability and reduce the risk of disruption. All work will be conducted by on-site personnel and approved vendors.
Maintenance will be carried out one generator system at a time, ensuring continuous power availability and operational stability throughout the process.
Impact:
Power:
- Systems will remain on utility power throughout.
- In the event of utility power loss, systems will automatically transfer to R-block via Static Transfer Switch (STS).
- Power redundancy will be temporarily reduced during maintenance.
Cooling:
- No impact expected. Cooling system redundancy will be fully maintained.
Mitigation measures:
- All works will be performed on one generator system at a time.
- No disruption to operational environments is anticipated.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
If you have any questions or concerns regarding this maintenance, please contact our support team.
Posted on Jul 07, 2025 - 10:47 AEST
13-AUG-2025 - 16-AUG-2025
AWST: WEDNESDAY, 13 AUG 07:00 - WEDNESDAY, 13 AUG 17:00
UTC: TUESDAY, 12 AUG 23:00 - WEDNESDAY, 13 AUG 09:00
AWST: THURSDAY, 14 AUG 07:00 - THURSDAY, 14 AUG 17:00
UTC: WEDNESDAY, 13 AUG 23:00 - THURSDAY, 14 AUG 09:00
AWST: FRIDAY, 15 AUG 07:00 - FRIDAY, 15 AUG 17:00
UTC: THURSDAY, 14 AUG 23:00 - FRIDAY, 15 AUG 09:00
AWST: SATURDAY, 16 AUG 07:00 - SATURDAY, 16 AUG 17:00
UTC: FRIDAY, 15 AUG 23:00 - SATURDAY, 16 AUG 09:00
Description:
Equinix will be performing annual maintenance on generator systems at the PE2 facility to ensure ongoing reliability and reduce the risk of disruption. All work will be conducted by on-site personnel and approved vendors.
Maintenance will be carried out one generator system at a time, ensuring continuous power availability and operational stability throughout the process.
Impact:
Power:
- Systems will remain on utility power throughout.
- In the event of utility power loss, systems will automatically transfer to R-block via Static Transfer Switch (STS).
- Power redundancy will be temporarily reduced during maintenance.
Cooling:
- No impact expected. Cooling system redundancy will be fully maintained.
Mitigation measures:
- All works will be performed on one generator system at a time.
- No disruption to operational environments is anticipated.
Customer Action:
No action is required from customers at this time. All work will be closely coordinated and monitored by Equinix and their approved vendors.
If you have any questions or concerns regarding this maintenance, please contact our support team.
Posted on Jul 07, 2025 - 10:47 AEST