During the times listed in this maintenance, engineers will be performing firmware upgrades to our FortiGate firewalls in the Sydney region. These firewalls are in HA and customers should expect no service interruption under ideal circumstances, but please be aware that some firewall sessions and/or IPSec tunnels may reset during the switchover.
If you have any questions regarding this maintenance, please raise a case via the MySAU portal.
Posted on
Jan 28, 2026 - 16:34 AEDT
Servers Australia has been working on improving our network and infrastructure to ensure we can provide a more robust experience and a higher quality service to our customers.
As part of the planned infrastructure upgrades, UPS-A in our DC2 facility is scheduled to be replaced to provide improved power filtering and longer run time in the event of a power failure to the facility. This is to ensure continuity of service while the generator comes online.
During the replacement process for UPS-A, servers within DC2 will need to be de-energised in two separate maintenance windows. 07/02/2026 is the first scheduled maintenance with the second maintenance works to be completed on 08/02/2026. Once works are completed within the DC all servers will be powered on unless specified otherwise by you via a case to Servers Australia.
Description: UPS Replacement
Maintenance Window 1
Start Date: 7th, February, 2026
Time: 03:00AM – 05:00AM Sydney Time
Expected Impact: up to 60 mins outage duration during each maintenance window
Posted on
Feb 02, 2026 - 11:25 AEDT
Servers Australia has been working on improving our network and infrastructure to ensure we can provide a more robust experience and a higher quality service to our customers.
As part of the planned infrastructure upgrades, UPS-A in our DC2 facility is scheduled to be replaced to provide improved power filtering and longer run time in the event of a power failure to the facility. This is to ensure continuity of service while the generator comes online.
During the replacement process for UPS-A, servers within DC2 will need to be de-energised with this being the second maintenance works to be actioned. Once works are completed within the DC all servers will be powered on unless specified otherwise by you via a case to Servers Australia.
Description: UPS Replacement
Maintenance Window 2
Start Date: 8th, February, 2026
Time: 01:00AM – 05:00AM Sydney Time
Expected Impact: up to 60 mins outage duration during each maintenance window
Posted on
Feb 02, 2026 - 11:27 AEDT