All Systems Operational
Regions Operational
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Brisbane Operational
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Services Operational
Cloud Servers Operational
Colocation Operational
Dedicated Servers Operational
Managed Wordpress Operational
Network Operational
Private Cloud Operational
xDSL/EFM Operational
Data Centres Operational
Equinix SY1 Operational
Equinix SY3 Operational
Equinix SY4 Operational
Equinix BR1 Operational
Equinix ME1 Operational
Equinix PE2 Operational
NextDC B1 Operational
NextDC B2 Operational
5GN SDC Operational
5GN MDC Operational
Vocus - Albany Operational
Syncom SYD2 Operational
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Servers Australia network engineers have been completing preliminary works on a project to replace a large portion of vendor equipment from our network for the last few months. Engineers have divided this project up in to three stages to minimise impact and maintain redundancy. The first stage of the works entails replacement of specific equipment in the Equinix SY1 POP.

Engineers are now ready to begin migrations to this new environment, starting with some customer, internal & upstream services. During the window mentioned in this maintenance, some services in the Equinix SY1 facility will be migrated to replacement network infrastructure. These services will become unreachable for up to a five-minute period while we physically move them to the new infrastructure. Customers with directly affected services will be contacted, however, because of the core nature of the devices being replaced, additional services in SY1 and services that traverse this facility could also be affected.

Please reach out to us by opening a case from the MySAU portal or calling us on 1300 788 862 should you have questions relating to this.
Posted on Oct 20, 10:45 AEDT
Past Incidents
Oct 26, 2021

No incidents reported today.

Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.