Servers Australia Status

Monitoring - Technicians have replaced any failed power supplies and have confirmed the rack remains stable. The situation will be monitored for any changes.
Apr 17, 2026 - 01:21 AEST

Identified - Technicians have identified an issue with a power supply in this rack which caused circuit breaker trip. The problem server(s) have been disconnected and power has been restored to the rack, and services in this rack should now be coming back online. We will monitor the situation and provide an update once we have confirmed everything is stable.
Apr 17, 2026 - 00:54 AEST

Investigating - Engineers have identified a power issue affecting a single rack in the Syncom SYD2 facility. A technician has been dispatched to the site and will provide an update once the problem has been assessed. If you have any questions or are experiencing any interruption to services and would like to enquire further, please raise a case via the MySAU portal.
Apr 17, 2026 - 00:30 AEST

Uptime over the past 90 days. View historical uptime.

Regions Operational

90 days ago

99.98 % uptime

Today

Sydney Operational

90 days ago

99.92 % uptime

Today

Brisbane Operational

90 days ago

100.0 % uptime

Today

Melbourne Operational

90 days ago

100.0 % uptime

Today

Perth Operational

90 days ago

100.0 % uptime

Today

New Zealand Operational

90 days ago

100.0 % uptime

Today

Services Operational

90 days ago

99.99 % uptime

Today

Network Operational

90 days ago

99.99 % uptime

Today

Private Cloud Operational

90 days ago

100.0 % uptime

Today

Dedicated Servers Operational

90 days ago

99.98 % uptime

Today

Cloud Servers Operational

90 days ago

99.96 % uptime

Today

Firewall Operational

90 days ago

99.94 % uptime

Today

Colocation Operational

90 days ago

100.0 % uptime

Today

Spam Filter Operational

90 days ago

100.0 % uptime

Today

Managed Wordpress Operational

90 days ago

100.0 % uptime

Today

xDSL/EFM Operational

90 days ago

100.0 % uptime

Today

Network Storage Operational

90 days ago

100.0 % uptime

Today

Virtual Data Centre (VDC) Operational

90 days ago

100.0 % uptime

Today

Domain Name Service (DNS) Operational

90 days ago

100.0 % uptime

Today

Data Centres Operational

90 days ago

99.99 % uptime

Today

Equinix SY1 Operational

90 days ago

100.0 % uptime

Today

Equinix SY3 Operational

90 days ago

100.0 % uptime

Today

Equinix SY4 Operational

90 days ago

99.99 % uptime

Today

Equinix BR1 Operational

90 days ago

100.0 % uptime

Today

Equinix ME1 Operational

90 days ago

100.0 % uptime

Today

Equinix PE2 Operational

90 days ago

100.0 % uptime

Today

Vocus - Albany Operational

90 days ago

100.0 % uptime

Today

SYD2 Operational

90 days ago

99.99 % uptime

Today

NextDC B1 Operational

90 days ago

100.0 % uptime

Today

Service Desk Operational

90 days ago

100.0 % uptime

Today

MySAU Customer Portal Operational

Phone Support Operational

Servers Australia Monitoring Platform Operational

90 days ago

100.0 % uptime

Today

Servers Australia Website Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 17, 2026

Customer Advisory: Planned NetApp ONTAP Software Updates

Completed - The scheduled maintenance has been completed.
Apr 17, 01:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 21:00 AEST

Scheduled - Servers Australia will be performing planned software updates to our NetApp ONTAP storage platforms as part of our ongoing commitment to platform reliability, security, and performance.

These upgrades are expected to be non-disruptive, with NetApp ONTAP and NetApp’s high availability architecture designed to support in-service software updates while customer workloads remain online.

This built-in redundancy allows storage services to continue operating during the upgrade process under normal conditions, minimising the risk of interruption to hosted services.

Our engineering team will actively monitor the environment throughout the maintenance period to ensure the updates are completed safely and successfully.

We thank you for your continued understanding and support.
Apr 10, 11:10 AEST

Apr 16, 2026

Apr 15, 2026

Network Failure - Equinix SY4

Resolved - This incident has been resolved.
Apr 15, 15:20 AEST

Monitoring - The technician has successfully replaced the failed hardware, and connectivity has been restored.

Please contact our support team should you still be experiencing issues with your service.
Apr 14, 15:25 AEST

Update - The technician is onsite with replacement hardware.

We expect an update within the next 10 minutes.
Apr 14, 15:14 AEST

Identified - Network engineers are aware of a network issue affecting a single top-of-rack switch in the Equinix SY4 data centre, which is impacting some dedicated servers.

We are arranging onsite hands to assist further. No restoration time is available at this stage.

We will provide further updates as soon as possible.
Apr 14, 14:50 AEST

Apr 14, 2026

Scheduled Network Maintenance - NSW

Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 02:00 AEST

Scheduled - During this maintenance window, our network engineering team will be performing firmware upgrades on core routing infrastructure in Sydney.

While no significant disruption is expected, some services may experience brief interruptions of up to five minutes during this period.
Apr 2, 15:04 AEDT

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Related

Past Incidents