In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 07:00 AEST
Jul 26, 07:00 AEST
Scheduled - During the times listed in the maintenance windows, power works will be carried out in the Equinix SY1 facility by Equinix technicians and onsite vendors. The technicians have planned these works as there has been a detection of an end of life voltage in-rush time delay relay on the A1 Triplen Transformers. When the works are carried out, customers with dual fed appliances will not be affected. Servers Australia are actively working to identify customers who have single fed equipment in their allocations and will be contacting these customers directly with dates and and times their services will be impacted during the window.
During the scheduled window, technicians are required to shutdown the A1 block primary and redundant service Triplen Transformers in a staged schedule to permit the review of and replacement of these in-rush voltage relays as well as a parallel installation of an additional voltage sensing relay to introduce further redundancy to this component.
During the works, power supply of the A1 Triplen Transformers are isolated in separate stages to allow works to commence. Due to the nature of the works, either the A rail power or B rail power of the impacted rack will be de-energised for the duration of the specific maintenance window, meaning dual fed services will be operating with reduced redundancy.
If you have any questions related to this maintenance, please do not hesitate to reach out to our support team on 1300 788 862 or via a MySAU Portal case.
During the scheduled window, technicians are required to shutdown the A1 block primary and redundant service Triplen Transformers in a staged schedule to permit the review of and replacement of these in-rush voltage relays as well as a parallel installation of an additional voltage sensing relay to introduce further redundancy to this component.
During the works, power supply of the A1 Triplen Transformers are isolated in separate stages to allow works to commence. Due to the nature of the works, either the A rail power or B rail power of the impacted rack will be de-energised for the duration of the specific maintenance window, meaning dual fed services will be operating with reduced redundancy.
If you have any questions related to this maintenance, please do not hesitate to reach out to our support team on 1300 788 862 or via a MySAU Portal case.
Regions
Under Maintenance
Sydney
Under Maintenance
Brisbane
Operational
Melbourne
Operational
Perth
Operational
New Zealand
Operational
Services
Under Maintenance
Cloud Servers
Operational
Colocation
Under Maintenance
Dedicated Servers
Operational
Managed Wordpress
Operational
Network
Operational
Private Cloud
Operational
xDSL/EFM
Operational
Data Centres
Operational
Equinix SY1
Operational
Equinix SY3
Operational
Equinix SY4
Operational
Equinix BR1
Operational
Equinix ME1
Operational
Equinix PE2
Operational
NextDC B1
Operational
NextDC B2
Operational
5GN SDC
Operational
5GN MDC
Operational
Vocus - Albany
Operational
Syncom SYD2
Operational
Service Desk
Operational
MySAU Customer Portal
Operational
Phone Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Upcoming Power Maintenance in Equinix PE2
Aug 30, 09:00-21:00 AEST
Update -
The maintenance listed has been rescheduled.
Please see the updated dates.
Jul 23, 16:09 AEST
Please see the updated dates.
Jul 23, 16:09 AEST
Scheduled -
During the times listed in this maintenance, power works will be carried out in the Equinix PE2 facility by Equinix technicians and onsite vendors.
Equinix will be installing an additional Static Transfer Switch (STS) in order to provide additional resilience to the A supply in Colo 1-1. In order for Equinix's vendor to perform these works safely, power to the Redundant (B) Source is required to be isolated.
Please be informed that single corded equipment may be impacted during the isolation of the B supply.
Impacted customers will be contacted separately with additional information.
If you have any questions related to this maintenance, please do not hesitate to reach out to our support team on 1300 788 862 or via a MySAU Portal case.
Jul 23, 15:31 AEST
Equinix will be installing an additional Static Transfer Switch (STS) in order to provide additional resilience to the A supply in Colo 1-1. In order for Equinix's vendor to perform these works safely, power to the Redundant (B) Source is required to be isolated.
Please be informed that single corded equipment may be impacted during the isolation of the B supply.
Impacted customers will be contacted separately with additional information.
If you have any questions related to this maintenance, please do not hesitate to reach out to our support team on 1300 788 862 or via a MySAU Portal case.
Jul 23, 15:31 AEST
Upcoming Power Maintenance in Equinix PE2
Sep 6, 09:00-21:00 AEST
Update -
The maintenance listed has been rescheduled.
Please see the updated dates.
Jul 23, 16:07 AEST
Please see the updated dates.
Jul 23, 16:07 AEST
Scheduled -
During the times listed in this maintenance, power works will be carried out in the Equinix PE2 facility by Equinix technicians and onsite vendors.
As part of the Static Switch installation works Equinix Engineers and Vendors will complete a power supply cut-over from Colo 1-1 ‘A’ Feed to the new STS 1-R-1A Switchboard.
For Equinix's Vendor to complete these works safely the existing Low Voltage Switchboard ‘A-Feed’ incoming supply will be isolated.
As works will be undertaken on the A Feed only the B Feed will support the operational environment. Redundancy will be reduced whilst the power is switched to new Switchboard Supply.
Impacted customers will be contacted separately with additional information.
If you have any questions related to this maintenance, please do not hesitate to reach out to our support team on 1300 788 862 or via a MySAU Portal case.
Jul 23, 15:44 AEST
As part of the Static Switch installation works Equinix Engineers and Vendors will complete a power supply cut-over from Colo 1-1 ‘A’ Feed to the new STS 1-R-1A Switchboard.
For Equinix's Vendor to complete these works safely the existing Low Voltage Switchboard ‘A-Feed’ incoming supply will be isolated.
As works will be undertaken on the A Feed only the B Feed will support the operational environment. Redundancy will be reduced whilst the power is switched to new Switchboard Supply.
Impacted customers will be contacted separately with additional information.
If you have any questions related to this maintenance, please do not hesitate to reach out to our support team on 1300 788 862 or via a MySAU Portal case.
Jul 23, 15:44 AEST