In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 13:00 AEST
Jun 22, 13:00 AEST
Scheduled - Engineers will be completing works to upgrade power capacity in two racks across Equinix SY3 and SY4 data centers.
Hosts in these racks will have their VMs evacuated and hosts will be put into maintenance mode temporarily.
No customer impact is expected.
Hosts in these racks will have their VMs evacuated and hosts will be put into maintenance mode temporarily.
No customer impact is expected.
Regions
Operational
Sydney
Operational
Brisbane
Operational
Melbourne
Operational
Perth
Operational
New Zealand
Operational
Services
Under Maintenance
Cloud Servers
Operational
Colocation
Operational
Dedicated Servers
Operational
Managed Wordpress
Operational
Network
Operational
Private Cloud
Under Maintenance
xDSL/EFM
Operational
Data Centres
Under Maintenance
Equinix SY1
Operational
Equinix SY3
Under Maintenance
Equinix SY4
Under Maintenance
Equinix BR1
Operational
Equinix ME1
Operational
Equinix PE2
Operational
NextDC B1
Operational
NextDC B2
Operational
5GN SDC
Operational
5GN MDC
Operational
Vocus - Albany
Operational
Syncom SYD2
Operational
Service Desk
Operational
MySAU Customer Portal
Operational
Phone Support
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Important Notice of service disruption with selected services in the 5GN North Sydney St Leonards facility
Jun 3, 23:00 - Jun 4, 02:00 AEST
Due to scheduled upgrades within the 5GN North Sydney St Leonards SYD1 facility, selected services within the facility will be unavailable for a period of up to 2 hours, the affected customers have been contacted directly via the MySAU portal.
Date: Tuesday 3rd June, 2021
Description: Dedicated Servers
Time: 11:00pm – 3:00am AEDT
Expected Impact: up to 2 hour outage duration
While we envision that the actual downtime experienced will be less than the two hour window, we have allowed additional time to overcome any unforeseen events that may arise during the works. To assist in this process.
Technicians onsite will monitor and power the servers back up upon completion of the scheduled works of the affected services.
*Further questions?*
If you have any further questions regarding the maintenance which are not covered above, please submit a support case via your MySAU portal interface.
Posted on May 25, 15:36 AEST
Date: Tuesday 3rd June, 2021
Description: Dedicated Servers
Time: 11:00pm – 3:00am AEDT
Expected Impact: up to 2 hour outage duration
While we envision that the actual downtime experienced will be less than the two hour window, we have allowed additional time to overcome any unforeseen events that may arise during the works. To assist in this process.
Technicians onsite will monitor and power the servers back up upon completion of the scheduled works of the affected services.
*Further questions?*
If you have any further questions regarding the maintenance which are not covered above, please submit a support case via your MySAU portal interface.
Posted on May 25, 15:36 AEST