All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
Sydney Operational
Brisbane Operational
Melbourne Operational
Perth Operational
New Zealand Operational
Services Operational
Network Operational
Private Cloud Operational
Dedicated Servers Operational
Cloud Servers Operational
Firewall Operational
Colocation Operational
Spam Filter Operational
Network Storage Operational
Virtual Data Centre (VDC) Operational
Domain Name Service (DNS) Operational
Data Centres Operational
Equinix SY1 Operational
Equinix SY3 Operational
Equinix SY4 Operational
Equinix BR1 Operational
Equinix ME1 Operational
Equinix PE2 Operational
Vocus - Albany Operational
SYD2 Operational
NextDC B1 Operational
Service Desk Operational
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform Operational
Servers Australia Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 13, 2026

No incidents reported today.

Oct 12, 2026

Intermittent DNS Resolution Failures
Resolved - Following the implementation of remediation measures, we have continued monitoring the service and confirmed that DNS resolution is operating normally.

Email delivery and other services that rely on DNS resolution have returned to normal operation, with no further issues observed.

We appreciate your patience and understanding while our team worked to restore normal service.
Oct 12, 19:07 AEDT
Monitoring - We have identified the cause of the issue affecting our primary DNS resolvers and have implemented remediation.

We are currently monitoring the resolver to confirm stability. Email delivery and other services that rely on DNS resolution should now be working as normal.

We will continue to closely monitor the service for stability moving forward.
Oct 12, 15:29 AEDT
Investigating - We are currently investigating an issue affecting one of our primary DNS resolvers.

Customers may experience intermittent email delivery failures, with some messages being rejected due to DNS queries returning SERVFAIL responses. Other services that rely on DNS resolution may also be affected.

Affected DNS Resolver:
221.121.134.9

Our team is actively investigating the issue and working to restore normal service.

We will provide further updates as more information becomes available.
Oct 12, 14:57 AEDT

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

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