All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
99.95 % uptime
Today
Brisbane Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
99.99 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
99.97 % uptime
Today
Cloud Servers Operational
90 days ago
99.99 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
99.99 % uptime
Today
Spam Filter ? Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage ? Operational
90 days ago
100.0 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
100.0 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
99.98 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
100.0 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
SYD2 Operational
90 days ago
99.97 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform ? Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Notice: UPS 1A Annual Maintenance at BR1 Jun 16, 2025 07:30-17:00 AEST

Change Reference: CHG0085759

Location: Equinix BR1



Date & Time (Local): Monday, 16 June 2025, 07:30 – 17:00 AEST

Tuesday, 17 June 2025, 07:30 – 17:00 AEST

Date & Time (UTC): Sunday, 15 June 2025, 21:30 – Monday, 16 June 2025, 07:00 UTC

Monday, 16 June 2025, 21:30 – Tuesday, 17 June 2025, 07:00 UTC



🛠 Maintenance Overview

Equinix will be performing annual maintenance on the UPS 1A system at BR1. During this work, the A feed will be placed in maintenance bypass mode and supported by generator, while the B feed will remain UPS-backed.



During these works customer IT equipment will continue to have two diverse sources.



🔧 Expected Impact



  • Power:

    • Loads will be transferred to generator power

    • UPS loads will be transferred to an unprotected source

    • System redundancy will be reduced



  • Cooling: Redundancy will be maintained



📞 Contact and Support

For any questions, contact support and quote CHG0085759.
Posted on May 13, 2025 - 09:20 AEST

Scheduled Maintenance Notice: UPS 1B Annual Maintenance at BR1 Jun 17, 2025 07:00-17:00 AEST

Change Reference: CHG0085762

Location: Equinix BR1



Date & Time (Local): Tuesday, 17 June 2025, 07:00 – 17:00 AEST

Wednesday, 18 June 2025, 07:00 – 17:00 AEST

Date & Time (UTC): Monday, 16 June 2025, 21:00 – Tuesday, 17 June 2025, 07:00 UTC

Tuesday, 17 June 2025, 21:00 – Wednesday, 18 June 2025, 07:00 UTC



🛠 Maintenance Overview

Equinix will be performing annual maintenance on the UPS 1B system at BR1. During this work, the B feed will be placed in maintenance bypass mode and supported by generator, while the A feed will remain UPS-backed.



During these works customer IT equipment will continue to have two diverse sources.



🔧 Expected Impact



  • Power:

    • Loads will be transferred to generator power

    • UPS loads will be transferred to an unprotected source

    • System redundancy will be reduced



  • Cooling: Redundancy will be maintained



📞 Contact and Support

For any questions, contact support and quote CHG0085762.
Posted on May 13, 2025 - 09:22 AEST
May 25, 2025

No incidents reported today.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025
SolusVM - Degraded Node
Resolved - This incident has been resolved.
May 22, 15:30 AEST
Update - We are continuing to monitor for any further issues.
May 22, 09:25 AEST
Monitoring - A node hosting SolusVM Cloud Servers went offline temporarily. This has been brought back online, and all affected VMs have powered back on. We're looking into ways to prevent this in future.

This incident did NOT impact Cloud Servers hosted on our VMware platform.
May 22, 09:20 AEST
May 21, 2025
Scheduled Maintenance Notice: UPS B2 Annual Maintenance at SY3
Completed - The scheduled maintenance has been completed.
May 21, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 07:00 AEST
Scheduled -

Change Reference: CHG0081473

Location: Equinix SY3



Date & Time (Local): Wednesday, 21 May 2025, 07:00 – 17:00 AEST

Date & Time (UTC): Tuesday, 20 May 2025, 21:00 – Wednesday, 21 May 2025, 07:00 UTC



🛠 Maintenance Overview

Equinix will be conducting annual maintenance on the UPS B2 (Uninterruptible Power Supply) systems at SY3. This proactive maintenance ensures continued high availability and reduces the risk of unplanned disruptions.



🔧 Expected Impact



  • Power:

    Loads will remain on utility power.

    UPS-protected loads will remain on their primary UPS source.

    Note: Power system redundancy will be reduced during the window.

  • Cooling: Cooling system redundancy will be maintained.



📦 Affected Assets

This maintenance includes infrastructure supporting multiple power circuits. If you require confirmation on whether your rack is affected, please contact support.



📞 Contact and Support

All standard services (Smart Hands, installations, work visits, etc.) will continue as usual.

If you have any questions, please contact our support team and reference CHG0081473.
Apr 16, 12:08 AEST
May 20, 2025
Scheduled Maintenance Notice: UPS A6 Annual Maintenance at SY3
Completed - The scheduled maintenance has been completed.
May 20, 17:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 07:00 AEST
Scheduled -

Change Reference: CHG0081471

Location: Equinix SY3



Date & Time (Local): Tuesday, 20 May 2025, 07:00 – 07:00 AEST

Date & Time (UTC): Monday, 19 May 2025, 21:00 – 21:00 UTC



🛠 Maintenance Overview

Equinix will be conducting annual maintenance on the UPS A6 (Uninterruptible Power Supply) systems at SY3. This maintenance is part of Equinix's preventative service program to maintain operational reliability and reduce risk.



🔧 Expected Impact



  • Power:

    Loads will remain on utility power.

    UPS loads will be transferred to an alternate UPS-protected source.

    Note: Power system redundancy will be reduced during the window.

  • Cooling: Cooling system redundancy will be maintained.



📦 Affected Assets

This maintenance affects circuits across various cabinets. If you require confirmation of whether your equipment is impacted, please contact support with the change reference below.



📞 Contact and Support

All standard services (Smart Hands, installations, and visits) will continue as usual.

If you have any questions, please contact our support team and reference CHG0081471.
Apr 16, 12:15 AEST
May 19, 2025
Switch problem - Equinix SY1
Resolved - This incident has been resolved.
May 19, 08:28 AEST
Monitoring - Engineers have identified the issue with the core switching stack in SY1.

At 20:19 the core switch stack had a failed switch member, the stack failed over to a redundant stack member within about 90 seconds.

We can confirm that the failed switch has now been rebooted and has recovered back into the stack.

All customer workloads should have returned to normal.

Our Network engineers will be monitoring the core to ensure stability before closing this status.
May 17, 21:06 AEST
Investigating - Engineers have been alerted to an issue with a switching/routing device in the Equinix SY1 facility. We are currently investigating the situation and will provide further updates as available.
May 17, 20:41 AEST
May 18, 2025

No incidents reported.

May 17, 2025
May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage