No further issues reported.
Sep 23, 15:31 AEST
Engineers are continuing to monitor this.
Sep 18, 12:44 AEST
Engineers have deployed the fix and are now closely monitoring the network reachability to ensure there are no reoccurrences. If you continue to experience any connectivity issues please let us know through the MySAU Portal case system https://mysau.com.au
or by calling 1300 788 862.
Sep 17, 16:04 AEST
Engineers have begun deploying a permanent fix to resolve the intermittent network reachability to some providers. Once this fix has been completed engineers will be monitoring the environment to ensure no further issues are experienced. Further updates will be posted when this status transitions to monitoring.
Sep 17, 15:20 AEST
Engineers have implemented a temporary fix for some impacted services while a permanent solution has been tested. The current ETA for this permanent solution to be deployed is 3:15PM AEST. Further updates will be posted when this has been completed.
Sep 17, 14:43 AEST
Engineers have identified the issue and are rolling out fixes to impacted customers as quickly as possible. Further updates will be posted here as these fixes are applied.
Sep 17, 14:26 AEST
Engineers are continuing investigations, including with upstream peering and transit providers. As soon as a fix is available it will be implemented to alleviate the issues being experienced.
Sep 17, 12:40 AEST
Engineers are continuing to work on a fix for customers affected by this issue. Further updates will be provided as available.
Sep 17, 11:06 AEST
Engineers have identified an issue with edge devices which may be causing intermittent connectivity to some providers. We are working on a resolution to this issue and will provide further updates as available.
Sep 17, 08:20 AEST