All Systems Operational

Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
99.99 % uptime
Today
Brisbane Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
100.0 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Spam Filter Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage Operational
90 days ago
100.0 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
99.99 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
100.0 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
99.99 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
SYD2 Operational
90 days ago
100.0 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Sydney FortiGate Firewall Upgrades Feb 5, 2026 02:00-06:00 AEDT

During the times listed in this maintenance, engineers will be performing firmware upgrades to our FortiGate firewalls in the Sydney region. These firewalls are in HA and customers should expect no service interruption under ideal circumstances, but please be aware that some firewall sessions and/or IPSec tunnels may reset during the switchover.

If you have any questions regarding this maintenance, please raise a case via the MySAU portal.

Posted on Jan 28, 2026 - 16:34 AEDT

Service Impacting Maintenance 07/02/2026 - UPS Replacement - SYD2 Feb 7, 2026 03:00-05:00 AEDT

Servers Australia has been working on improving our network and infrastructure to ensure we can provide a more robust experience and a higher quality service to our customers.

As part of the planned infrastructure upgrades, UPS-A in our DC2 facility is scheduled to be replaced to provide improved power filtering and longer run time in the event of a power failure to the facility. This is to ensure continuity of service while the generator comes online.

During the replacement process for UPS-A, servers within DC2 will need to be de-energised in two separate maintenance windows. 07/02/2026 is the first scheduled maintenance with the second maintenance works to be completed on 08/02/2026. Once works are completed within the DC all servers will be powered on unless specified otherwise by you via a case to Servers Australia.

Description: UPS Replacement

Maintenance Window 1

Start Date: 7th, February, 2026
Time: 03:00AM – 05:00AM Sydney Time

Expected Impact: up to 60 mins outage duration during each maintenance window

Posted on Feb 02, 2026 - 11:25 AEDT

Service Impacting Maintenance 08/02/2026 - UPS Replacement - SYD2 Feb 8, 2026 01:00-05:00 AEDT

Servers Australia has been working on improving our network and infrastructure to ensure we can provide a more robust experience and a higher quality service to our customers.

As part of the planned infrastructure upgrades, UPS-A in our DC2 facility is scheduled to be replaced to provide improved power filtering and longer run time in the event of a power failure to the facility. This is to ensure continuity of service while the generator comes online.

During the replacement process for UPS-A, servers within DC2 will need to be de-energised with this being the second maintenance works to be actioned. Once works are completed within the DC all servers will be powered on unless specified otherwise by you via a case to Servers Australia.

Description: UPS Replacement

Maintenance Window 2

Start Date: 8th, February, 2026
Time: 01:00AM – 05:00AM Sydney Time

Expected Impact: up to 60 mins outage duration during each maintenance window

Posted on Feb 02, 2026 - 11:27 AEDT
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Completed - The scheduled maintenance has been completed.
Jan 30, 01:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:00 AEDT
Scheduled - Servers Australia has been working on improving our network and infrastructure to ensure we can provide a more robust experience and a higher quality service to our customers.

In preparation for broader power works at the DC2 facility, your server will need to be briefly disconnected from power within the SYD2 Data Centre to allow SAU to upgrade the power distribution units in the rack your server is located.

The impact on your dedicated server will take place on the date and time shown below:
Start Date: 29, January, 2026
Description: Power Distribution Unit Maintenance
Maintenance Window: 11:00PM – 1:00AM Sydney Time
Expected Impact: up to 30 mins outage duration once powered off

Jan 29, 14:26 AEDT
Jan 29, 2026
Completed - The scheduled maintenance has been completed.
Jan 29, 06:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 02:00 AEDT
Scheduled - During the scheduled maintenance window, network engineers will perform firmware upgrades on selected network switches within the SAU SYD2 data centre.

These works will result in brief interruptions to some dedicated servers across two racks, with impact expected to be up to approximately 10 minutes per affected switch.

If you have any questions regarding this maintenance, please log a support case via the MySAU portal.

Jan 14, 16:50 AEDT
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Resolved - The Equinix SY1 site team have provided an update to confirm that the site is once again running on utility supply. All services remain operational.

If you have any questions please raise a case via the MySAU portal.

Jan 24, 02:42 AEDT
Monitoring - The the grid supplier for the site has provided an estimated time of 3:30 AEDT for restoration of the utility supply. The site team have confirmed that all loads remain fully operational on generator until the utility supply is restored.

Further updates will be provided as they are made available.

Jan 24, 02:17 AEDT
Investigating - We have observed an issue with power affecting the Equinix SY1 facility at approximately 00:15 AEDT. The current status from the facility team indicates that the site is partially running on generator. Engineers are currently investigating the impact while we await further information

Further updates will be provided as available. If you have any questions please raise a case via the MySAU portal.

Jan 24, 00:38 AEDT
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.