All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
99.99 % uptime
Today
Brisbane Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
100.0 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Spam Filter ? Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage ? Operational
90 days ago
100.0 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
100.0 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
99.99 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
100.0 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
Syncom SYD2 Operational
90 days ago
100.0 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform ? Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Notice – Equinix SY1 Apr 2, 2025 07:00 - Apr 7, 2025 16:00 AEST

Maintenance Window:
- Wednesday, 2 April 2025 – Monday, 7 April 2025

Daily windows (local time):
- Wed 2 Apr: 07:00 – 18:00
- Thu 3 Apr: 07:00 – 18:00
- Fri 4 Apr: 07:00 – 18:00
- Sat 5 Apr: 07:00 – 18:00
- Sun 6 Apr: 06:00 – 17:00
- Mon 7 Apr: 06:00 – 17:00

Location: Equinix SY1

Overview:
Equinix will be conducting scheduled maintenance on power systems supporting our racks within the SY1 data centre. These works are part of Equinix’s annual maintenance program and are designed to ensure continued reliability and high operational standards across the facility.

The focus of this maintenance is on the STS (Static Transfer Switch) systems in rooms A1, A2, and A3.

Expected Impact:
Power
- Utility power will remain in use throughout the works.
- Loads will be transferred between alternate UPS-protected sources as required.
- Redundancy will be reduced at times during transitions between systems.
Cooling
- Cooling infrastructure will remain fully operational with no loss of redundancy expected.

Additional Details:
Maintenance will be performed on one system at a time to avoid disruption.

This activity is fully scripted and managed by Equinix engineers, with support from system vendors and service providers.

No service interruptions are anticipated; however, we will be closely monitoring all systems for the duration of the maintenance window.

If you have any questions or concerns regarding this maintenance activity, please don't hesitate to contact our support team.

Thank you for your understanding,
Posted on Mar 28, 2025 - 15:50 AEDT
Mar 31, 2025

No incidents reported today.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Mechanical Disturbance - Equinix SY1
Resolved - Equinix IBX staff reports a fire alarm trip. NSW Fire Services arrived on site and isolated the fire panel. After investigating it was identified that the alarm was triggered due to a loss of pressure in the dry system. NSW fire has pressured the system. All systems have now returned to their operational state and no further issue has been reported.
Mar 28, 23:47 AEDT
Investigating - Equinix are investigating a Mechanical Disturbance at the SY1 facility.

We are awaiting further correspondence from them on this issue and will update this status accordingly.
Mar 28, 23:07 AEDT
Scheduled Maintenance - ME1 IBX Access System Upgrade
Completed - The scheduled maintenance has been completed.
Mar 28, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 07:00 AEDT
Scheduled -

Start Date: 2025-03-24 20:00 UTC

End Date: 2025-03-27 20:00 UTC

Duration: Up to 72 hours

Location: Equinix ME1



Summary


Equinix will be performing planned maintenance on the security access control system at ME1 to integrate the Equinix Customer Portal (ECP) with the automated IBX access platform.



During this period, all permanent access passes will be disabled. Equinix security staff will issue temporary day passes to all permanent cardholders.



Action Required



  • Please ensure your security profile in ECP is completed before the start of the maintenance.

  • If you experience any issues accessing ME1 during this period, please reach out to the Servers Australia Support Team for assistance.



Once the maintenance is complete, access profiles will be restored.



We appreciate your cooperation and understanding as Equinix upgrades their security system. If you have any questions or concerns, please contact our support team.



Thank you,

Servers Australia
Mar 18, 09:57 AEDT
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
ESXi Vulnerability Patching
Completed - The scheduled maintenance has been completed.
Mar 25, 02:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 01:00 AEDT
Scheduled - Servers Australia engineers will be performing an emergency update of the legacy NSX-V cluster. During the maintenance you won't be able to make changes to NSX-V firewall rules and you may notice sessions drop and reconnect up to 2 times during this period.
Mar 24, 21:10 AEDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Mechanical Disturbance - Equinix SY1
Resolved - Equinix IBX site staff reports that the System has been restored after a power outage. This issue is now resolved as of 19-March-2025 19:29 Site Local Time.
Mar 20, 08:06 AEDT
Investigating - Equinix are investigating an issue with "SY1 - Mechanical - Cooling Zone" at the SY1 facility.

We are awaiting further correspondence from them on this issue and will update this status accordingly.
Mar 19, 19:43 AEDT
Reduced Redundancy - Equinix SY1
Resolved - Equinix IBX site staff reports that the site is back to mains power. The substation had issues that caused the power outage. This issue is now resolved as of 19-March-2025 21:20 Site Local Time.
Mar 20, 08:05 AEDT
Identified - Equinix site staff reports that the HV breaker tripped on the utility side. Ausgrid is investigating, and Equinix are currently monitoring the power and cooling system.
Mar 19, 19:53 AEDT
Investigating - Equinix are currently investigating a power disturbance with SY1-Generator-A1, SY1-Generator-A2, SY1-Generator-A3 & SY1-Generator-B1.

No services are known to be impacted at this time. However, please contact us if you are experiencing any service impact thought to be related to this incident.
Mar 19, 19:35 AEDT
Mar 19, 2025
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

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