All Systems Operational
Scheduled Maintenance
Scheduled Maintenance Notification – VDC Platform Apr 30, 2025 01:00-04:30 AEST
Impact:
During this maintenance window, the VDC WebUI will be temporarily unavailable.
We appreciate your understanding and patience as we work to enhance the platform.
Posted on Apr 22, 2025 - 14:49 AEST
Scheduled Maintenance – Equinix BR1 UPS Battery Installation May 7, 2025 07:00 - May 8, 2025 17:00 AEST
End Time: Thursday, 08 May 2025, 17:00 AEST
Location: Equinix BR1 Data Centre
Equinix will be conducting scheduled maintenance to install a new battery string (String 4) for UPS 1A at the BR1 facility.
What’s Happening:
- One battery string will be taken offline and replaced during this window.
- Customer load will remain supported on UPS 1A throughout the maintenance.
- Battery autonomy will be temporarily reduced while the work is underway.
- System power redundancy will be reduced during the activity.
- Cooling systems will maintain full redundancy.
There is no expected impact to services, and all operations including Smart Hands, installations, and work visits will proceed as normal.
Should you have any concerns or require further information, please reach out to our support team referencing CHG0074541.
We appreciate your understanding.
Posted on Mar 31, 2025 - 14:01 AEDT
Scheduled Maintenance Notice: UPS A6 Annual Maintenance at SY3 May 20, 2025 07:00-17:00 AEST
Change Reference: CHG0081471
Location: Equinix SY3
Date & Time (Local): Tuesday, 20 May 2025, 07:00 – 07:00 AEST
Date & Time (UTC): Monday, 19 May 2025, 21:00 – 21:00 UTC
🛠 Maintenance Overview
Equinix will be conducting annual maintenance on the UPS A6 (Uninterruptible Power Supply) systems at SY3. This maintenance is part of Equinix's preventative service program to maintain operational reliability and reduce risk.
🔧 Expected Impact
- Power:
Loads will remain on utility power.
UPS loads will be transferred to an alternate UPS-protected source.
Note: Power system redundancy will be reduced during the window. - Cooling: Cooling system redundancy will be maintained.
📦 Affected Assets
This maintenance affects circuits across various cabinets. If you require confirmation of whether your equipment is impacted, please contact support with the change reference below.
📞 Contact and Support
All standard services (Smart Hands, installations, and visits) will continue as usual.
If you have any questions, please contact our support team and reference CHG0081471.
Posted on Apr 16, 2025 - 12:15 AEST
Scheduled Maintenance Notice: UPS B2 Annual Maintenance at SY3 May 21, 2025 07:00-17:00 AEST
Change Reference: CHG0081473
Location: Equinix SY3
Date & Time (Local): Wednesday, 21 May 2025, 07:00 – 17:00 AEST
Date & Time (UTC): Tuesday, 20 May 2025, 21:00 – Wednesday, 21 May 2025, 07:00 UTC
🛠 Maintenance Overview
Equinix will be conducting annual maintenance on the UPS B2 (Uninterruptible Power Supply) systems at SY3. This proactive maintenance ensures continued high availability and reduces the risk of unplanned disruptions.
🔧 Expected Impact
- Power:
Loads will remain on utility power.
UPS-protected loads will remain on their primary UPS source.
Note: Power system redundancy will be reduced during the window. - Cooling: Cooling system redundancy will be maintained.
📦 Affected Assets
This maintenance includes infrastructure supporting multiple power circuits. If you require confirmation on whether your rack is affected, please contact support.
📞 Contact and Support
All standard services (Smart Hands, installations, work visits, etc.) will continue as usual.
If you have any questions, please contact our support team and reference CHG0081473.
Posted on Apr 16, 2025 - 12:08 AEST