All Systems Operational

Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
99.99 % uptime
Today
Brisbane Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
99.99 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Spam Filter ? Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage ? Operational
90 days ago
99.98 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
99.99 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
100.0 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
99.99 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
SYD2 Operational
90 days ago
100.0 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform ? Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Network Maintenance - NSW Dec 9, 2025 01:00-05:00 AEDT

During the scheduled window, network engineers will commission new data centre interconnects across the Equinix SY1, SY3 and SY4 facilities.

We will also be introducing additional safeguards to our OSPF configuration as part of ongoing improvements to network resiliency.

No service impact is expected during this work. Some TCP resets may occur as traffic shifts to alternate paths.

Posted on Dec 01, 2025 - 16:44 AEDT

Scheduled Network Maintenance - SYD2 Dec 11, 2025 01:00-05:00 AEDT

During the scheduled window, network engineers will be migrating selected customer and internal services from a core switch that is being decommissioned.

Any customers impacted by this work will be contacted directly.

Posted on Dec 01, 2025 - 16:39 AEDT

Network Embargo Period Dec 15, 2025 09:00 - Jan 12, 2026 09:00 AEDT

To ensure network stability during the holiday season, Servers Australia will implement a change freeze on all core network changes from 9:00 AM, 15th December 2025 to 9:00 AM, 12th January 2026.

During this embargo period:

  • Provisioning of new services may experience delays.

  • Services that require core network changes will face extended delays until after the embargo ends.



All general (non-core) changes will continue as usual, and the Servers Australia NOC will be available during business hours to assist with any support requests.



To avoid disruptions, we encourage customers to submit any urgent provisioning requests or planned changes well in advance of the embargo period.



If you have any questions or concerns about how this may impact your services, please contact our support team.



Thank you for your understanding and cooperation.


Posted on Nov 04, 2025 - 16:38 AEDT
Dec 2, 2025

No incidents reported today.

Dec 1, 2025
Resolved - The issue affecting the VCD login page has been resolved and access has been fully restored.

All services have remained stable during the monitoring period, and the platform is now operating normally.

VMs running on the platform were online and unaffected throughout the incident.

Dec 1, 21:59 AEDT
Monitoring - The issue affecting the VCD login page has now been resolved and access has been restored.

All services are operating normally, and we will continue to monitor the platform to ensure stability.

VMs running on the platform were online and unaffected throughout the incident.

Dec 1, 18:32 AEDT
Investigating - We are currently investigating an issue where the VCD login page is unavailable. VMs running on the platform are online and unaffected.

Further updates will be provided once validation is complete and services have been restarted if required.

Dec 1, 18:17 AEDT
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Resolved - All connectivity issues have since been resolved earlier Wednesday afternoon, customers are advised to reach out to our Support team if they are still experiencing problems
Nov 26, 19:44 AEDT
Monitoring - We are aware of a networking issue that caused a temporary loss of connectivity to the VCD platform.

This has been resolved, and our System Engineers and Networking team will continue to monitor.

Nov 26, 16:12 AEDT
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Resolved - Our engineering team has implemented a fix, and the service has been fully restored.

We have completed monitoring and can confirm the issue is now resolved.

Thank you for your patience.

Nov 21, 19:00 AEDT
Monitoring - We are aware that mysau.com.au was previously unavailable.
Our engineering team has implemented a fix, and the service is now restored. We are continuing to closely monitor the platform to ensure stability.

Further updates will be provided if necessary.

Nov 21, 16:30 AEDT
Investigating - We are currently aware that mysau.com.au is unavailable.
Our engineering team is actively investigating the issue and working to restore service as quickly as possible.

Further updates will be provided as soon as more information becomes available.

Nov 21, 16:09 AEDT
Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.