In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 07:00 AEDT
Apr 02, 2025 - 07:00 AEDT
Scheduled - Maintenance Window:
- Wednesday, 2 April 2025 – Monday, 7 April 2025
Daily windows (local time):
- Wed 2 Apr: 07:00 – 18:00
- Thu 3 Apr: 07:00 – 18:00
- Fri 4 Apr: 07:00 – 18:00
- Sat 5 Apr: 07:00 – 18:00
- Sun 6 Apr: 06:00 – 17:00
- Mon 7 Apr: 06:00 – 17:00
Location: Equinix SY1
Overview:
Equinix will be conducting scheduled maintenance on power systems supporting our racks within the SY1 data centre. These works are part of Equinix’s annual maintenance program and are designed to ensure continued reliability and high operational standards across the facility.
The focus of this maintenance is on the STS (Static Transfer Switch) systems in rooms A1, A2, and A3.
Expected Impact:
Power
- Utility power will remain in use throughout the works.
- Loads will be transferred between alternate UPS-protected sources as required.
- Redundancy will be reduced at times during transitions between systems.
Cooling
- Cooling infrastructure will remain fully operational with no loss of redundancy expected.
Additional Details:
Maintenance will be performed on one system at a time to avoid disruption.
This activity is fully scripted and managed by Equinix engineers, with support from system vendors and service providers.
No service interruptions are anticipated; however, we will be closely monitoring all systems for the duration of the maintenance window.
If you have any questions or concerns regarding this maintenance activity, please don't hesitate to contact our support team.
Thank you for your understanding,
Apr 2, 2025 07:00 - Apr 7, 2025 16:00 AEST
- Wednesday, 2 April 2025 – Monday, 7 April 2025
Daily windows (local time):
- Wed 2 Apr: 07:00 – 18:00
- Thu 3 Apr: 07:00 – 18:00
- Fri 4 Apr: 07:00 – 18:00
- Sat 5 Apr: 07:00 – 18:00
- Sun 6 Apr: 06:00 – 17:00
- Mon 7 Apr: 06:00 – 17:00
Location: Equinix SY1
Overview:
Equinix will be conducting scheduled maintenance on power systems supporting our racks within the SY1 data centre. These works are part of Equinix’s annual maintenance program and are designed to ensure continued reliability and high operational standards across the facility.
The focus of this maintenance is on the STS (Static Transfer Switch) systems in rooms A1, A2, and A3.
Expected Impact:
Power
- Utility power will remain in use throughout the works.
- Loads will be transferred between alternate UPS-protected sources as required.
- Redundancy will be reduced at times during transitions between systems.
Cooling
- Cooling infrastructure will remain fully operational with no loss of redundancy expected.
Additional Details:
Maintenance will be performed on one system at a time to avoid disruption.
This activity is fully scripted and managed by Equinix engineers, with support from system vendors and service providers.
No service interruptions are anticipated; however, we will be closely monitoring all systems for the duration of the maintenance window.
If you have any questions or concerns regarding this maintenance activity, please don't hesitate to contact our support team.
Thank you for your understanding,
Apr 2, 2025 07:00 - Apr 7, 2025 16:00 AEST
Regions
Under Maintenance
Sydney
Under Maintenance
Brisbane
Operational
Melbourne
Operational
Perth
Operational
New Zealand
Operational
Services
Operational
Network
Operational
Private Cloud
Operational
Dedicated Servers
Operational
Cloud Servers
Operational
Firewall
Operational
Colocation
Operational
Spam Filter
?
Operational
Managed Wordpress
Operational
xDSL/EFM
Operational
Network Storage
?
Operational
Virtual Data Centre (VDC)
Operational
Domain Name Service (DNS)
Operational
Data Centres
Under Maintenance
Equinix SY1
Under Maintenance
Equinix SY3
Operational
Equinix SY4
Operational
Equinix BR1
Operational
Equinix ME1
Operational
Equinix PE2
Operational
Vocus - Albany
Operational
SYD2
Operational
NextDC B1
Operational
Service Desk
Operational
MySAU Customer Portal
Operational
Phone Support
Operational
Servers Australia Monitoring Platform
?
Operational
Servers Australia Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned Maintenance – FortiGate Firewall Cluster Failover Test & Firmware Update Apr 10, 2025 02:00-06:00 AEST
As part of ongoing infrastructure improvements, a failover test and firmware update will be performed on the FortiGate firewall cluster during this maintenance window.
During the failover process, services may experience a brief disruption of up to 60 seconds. This is expected to be minimal and temporary. Engineers will be closely monitoring systems throughout the maintenance to ensure stability and minimise any potential impact.
Thank you for your understanding as we continue to improve the reliability and performance of our network infrastructure.
Posted on Apr 02, 2025 - 15:15 AEDT
During the failover process, services may experience a brief disruption of up to 60 seconds. This is expected to be minimal and temporary. Engineers will be closely monitoring systems throughout the maintenance to ensure stability and minimise any potential impact.
Thank you for your understanding as we continue to improve the reliability and performance of our network infrastructure.
Posted on Apr 02, 2025 - 15:15 AEDT
Planned Upstream Maintenance - SYD2 Apr 11, 2025 22:00 - Apr 12, 2025 02:00 AEST
During the times listed in this notice, one of our upstream providers will be conducting maintenance on a backhaul link between Sydney & our SYD2 facility, resulting in an interruption of up to 60 minutes during the maintenance window.
Because of the redundancy we have in place with secondary paths, no services are expected to be impacted.
Posted on Mar 31, 2025 - 13:28 AEDT
Because of the redundancy we have in place with secondary paths, no services are expected to be impacted.
Posted on Mar 31, 2025 - 13:28 AEDT
Scheduled Maintenance – Equinix BR1 UPS Battery Installation May 7, 2025 07:00 - May 8, 2025 17:00 AEST
Start Time: Wednesday, 07 May 2025, 07:00 AEST
End Time: Thursday, 08 May 2025, 17:00 AEST
Location: Equinix BR1 Data Centre
Equinix will be conducting scheduled maintenance to install a new battery string (String 4) for UPS 1A at the BR1 facility.
What’s Happening:
- One battery string will be taken offline and replaced during this window.
- Customer load will remain supported on UPS 1A throughout the maintenance.
- Battery autonomy will be temporarily reduced while the work is underway.
- System power redundancy will be reduced during the activity.
- Cooling systems will maintain full redundancy.
There is no expected impact to services, and all operations including Smart Hands, installations, and work visits will proceed as normal.
Should you have any concerns or require further information, please reach out to our support team referencing CHG0074541.
We appreciate your understanding.
Posted on Mar 31, 2025 - 14:01 AEDT
End Time: Thursday, 08 May 2025, 17:00 AEST
Location: Equinix BR1 Data Centre
Equinix will be conducting scheduled maintenance to install a new battery string (String 4) for UPS 1A at the BR1 facility.
What’s Happening:
- One battery string will be taken offline and replaced during this window.
- Customer load will remain supported on UPS 1A throughout the maintenance.
- Battery autonomy will be temporarily reduced while the work is underway.
- System power redundancy will be reduced during the activity.
- Cooling systems will maintain full redundancy.
There is no expected impact to services, and all operations including Smart Hands, installations, and work visits will proceed as normal.
Should you have any concerns or require further information, please reach out to our support team referencing CHG0074541.
We appreciate your understanding.
Posted on Mar 31, 2025 - 14:01 AEDT