All Systems Operational

Uptime over the past 90 days. View historical uptime.
Regions Operational
90 days ago
99.99 % uptime
Today
Sydney Operational
90 days ago
99.99 % uptime
Today
Brisbane Operational
90 days ago
100.0 % uptime
Today
Melbourne Operational
90 days ago
100.0 % uptime
Today
Perth Operational
90 days ago
100.0 % uptime
Today
New Zealand Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
Network Operational
90 days ago
100.0 % uptime
Today
Private Cloud Operational
90 days ago
100.0 % uptime
Today
Dedicated Servers Operational
90 days ago
100.0 % uptime
Today
Cloud Servers Operational
90 days ago
99.99 % uptime
Today
Firewall Operational
90 days ago
100.0 % uptime
Today
Colocation Operational
90 days ago
100.0 % uptime
Today
Spam Filter Operational
90 days ago
100.0 % uptime
Today
Managed Wordpress Operational
90 days ago
100.0 % uptime
Today
xDSL/EFM Operational
90 days ago
100.0 % uptime
Today
Network Storage Operational
90 days ago
99.98 % uptime
Today
Virtual Data Centre (VDC) Operational
90 days ago
99.99 % uptime
Today
Domain Name Service (DNS) Operational
90 days ago
100.0 % uptime
Today
Data Centres Operational
90 days ago
99.99 % uptime
Today
Equinix SY1 Operational
90 days ago
100.0 % uptime
Today
Equinix SY3 Operational
90 days ago
100.0 % uptime
Today
Equinix SY4 Operational
90 days ago
99.99 % uptime
Today
Equinix BR1 Operational
90 days ago
100.0 % uptime
Today
Equinix ME1 Operational
90 days ago
100.0 % uptime
Today
Equinix PE2 Operational
90 days ago
100.0 % uptime
Today
Vocus - Albany Operational
90 days ago
100.0 % uptime
Today
SYD2 Operational
90 days ago
100.0 % uptime
Today
NextDC B1 Operational
90 days ago
100.0 % uptime
Today
Service Desk Operational
90 days ago
100.0 % uptime
Today
MySAU Customer Portal Operational
Phone Support Operational
Servers Australia Monitoring Platform Operational
90 days ago
100.0 % uptime
Today
Servers Australia Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Switch Firmware Upgrades - SAU SYD2 Jan 29, 2026 01:00-05:00 AEDT

During the scheduled maintenance window, network engineers will perform firmware upgrades on selected network switches within the SAU SYD2 data centre.

These works will result in brief interruptions to some dedicated servers across two racks, with impact expected to be up to approximately 10 minutes per affected switch.

If you have any questions regarding this maintenance, please log a support case via the MySAU portal.
Posted on Jan 14, 2026 - 16:50 AEDT
Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Reduced Redundancy - Equinix PE2
Resolved - This incident has been resolved.
Jan 14, 16:45 AEDT
Monitoring - Our provider has confirmed that service has been restored. As such, we've re-enabled our sessions, and they have established again.

We will continue to monitor this for 24 hours before marking this incident as resolved.
Jan 12, 09:41 AEDT
Update - Our upstream provider has advised that the root cause of the service outage has been identified and a replacement unit is being prepared to resolve the issue.

They expect service restoration by 10.00 AM AEDT 12/01/2026, though this timeframe remains subject to change.

We will provide further updates when possible.
Jan 11, 20:21 AEDT
Identified - Our session with this provider is still continuing to flap.

We've reached out to them again advising this and are awaiting a response.
Jan 11, 13:15 AEDT
Monitoring - The upstream provider has resolved the incident. We will monitor for 24 hours before setting this incident to resolved.
Jan 11, 11:19 AEDT
Update - Our upstream provider has confirmed that this is related to an unscheduled outage on their end and are currently investigating.

Further updates will be provided as we hear from them.
Jan 10, 22:50 AEDT
Identified - We have been alerted to a fault affecting one of our upstream transit connections in the Equinix PE2 data centre.

The issue has been escalated to the upstream provider for further investigation.

No services are currently impacted, as traffic has successfully failed over to our secondary transit provider. Network redundancy is currently reduced while this issue is being investigated.
Jan 10, 22:46 AEDT
Jan 13, 2026

No incidents reported.

Jan 12, 2026
Power Outage: Wyong SYD2
Resolved - This incident has been resolved.
Jan 12, 20:51 AEDT
Monitoring - At 1:14 PM AEDT on 12/01/2026, a brief power event occurred due to a power fluctuation affecting a subset of servers on the B-side power rail.

As a result, a small number of servers experienced a very short interruption while they automatically rebooted. All servers are now fully online and operating normally.

If you are based in SYD2 and are experiencing any ongoing issues with your server, please contact our Support Team by lodging a case via the MySAU.com.au portal, and we will be happy to assist.
Jan 12, 14:46 AEDT
Wyong SYD2 - UPS Emergency Maintanence
Completed - Update: Completed
Time: 6:07 PM AEDT – 12/01/2026

The emergency maintenance relating to our Uninterruptible Power Supply (UPS) has now been successfully completed. All works on the B-side power rail are finished, and power redundancy has been fully restored.

All affected services are now online and operating normally. Customers may safely bring their servers back online if they have not already done so.

If you experience any issues or have concerns regarding your service, please raise a support case via the MySAU.com.au portal, and our team will assist.
Jan 12, 18:08 AEDT
In progress - Time: From 6:00 PM AEDT – 12/01/2026
Emergency maintenance relating to our Uninterruptible Power Supply (UPS) is now in progress. These works are being carried out to ensure continued power redundancy for all services.

During this period, selected servers, including colocation services, may experience a short interruption. Our Support Team and Data Center technicians are actively monitoring the maintenance and will provide further updates as progress continues.

Please continue to monitor this status page for updates.
Jan 12, 18:00 AEDT
Scheduled - Emergency maintenance regarding our Uninterruptible Power Supply (UPS) will be performed on 12/01/2026, 6:00 PM AEDT to carry out UPS emergency works to ensure ongoing power redundancy.

The maintenance will involve works on the B-side power rail. As a result, selected servers, including colocation services, may experience a short period of downtime during this window.

To ensure a graceful shutdown, we strongly recommend shutting down affected services by 5:50 PM AEDT. Please continue to monitor the status page for updates and confirmation on when it is safe to bring services back online.

If you are unsure whether your service is affected, please raise a support case via the MySAU.com.au portal, and our team will be happy to assist.
Jan 12, 15:37 AEDT
Network Embargo Period
Completed - The scheduled maintenance has been completed.
Jan 12, 09:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 09:00 AEDT
Scheduled - To ensure network stability during the holiday season, Servers Australia will implement a change freeze on all core network changes from 9:00 AM, 15th December 2025 to 9:00 AM, 12th January 2026.

During this embargo period:

  • Provisioning of new services may experience delays.

  • Services that require core network changes will face extended delays until after the embargo ends.



All general (non-core) changes will continue as usual, and the Servers Australia NOC will be available during business hours to assist with any support requests.



To avoid disruptions, we encourage customers to submit any urgent provisioning requests or planned changes well in advance of the embargo period.



If you have any questions or concerns about how this may impact your services, please contact our support team.



Thank you for your understanding and cooperation.
Nov 4, 16:38 AEDT
Jan 11, 2026
Jan 10, 2026
Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

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