All Systems Operational
Regions
Operational
Sydney
Operational
Brisbane
Operational
Melbourne
Operational
Perth
Operational
New Zealand
Operational
Services
Operational
Network
Operational
Private Cloud
Operational
Dedicated Servers
Operational
Cloud Servers
Operational
Firewall
Operational
Colocation
Operational
Spam Filter
?
Operational
Managed Wordpress
Operational
xDSL/EFM
Operational
Network Storage
?
Operational
Virtual Data Centre (VDC)
Operational
Data Centres
Operational
Equinix SY1
Operational
Equinix SY3
Operational
Equinix SY4
Operational
Equinix BR1
Operational
Equinix ME1
Operational
Equinix PE2
Operational
Vocus - Albany
Operational
Syncom SYD2
Operational
NextDC B1
Operational
Service Desk
Operational
MySAU Customer Portal
Operational
Phone Support
Operational
Servers Australia Monitoring Platform
?
Operational
Servers Australia Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Migrations 1/3 - New Zealand
Dec 4, 2024 02:00-06:00 AEDT
During the times listed in this notice, onsite engineers will be migrating several dedicated servers from one rack to another in our New Zealand POP to consolidate services.
Additionally, we will also be migrating customer virtual firewall services to new hypervisors. This may result in temporary service interruptions for affected customers.
This is the first of three scheduled maintenances, all planned as part of a broader effort to enhance infrastructure and consolidate services. Details of the other maintenances are available in separate notices published alongside this one.
Customers impacted by this maintenance will be contacted directly via a case that will be visible in the MySAU portal. Services affected by this maintenance are expected to experience downtime of up to two hours within the scheduled window.
We will make every effort to minimise downtime and complete the work as quickly as possible. If you have any questions or concerns, please contact our support team via the MySAU portal.
Posted on Nov 20, 2024 - 10:44 AEDT
Additionally, we will also be migrating customer virtual firewall services to new hypervisors. This may result in temporary service interruptions for affected customers.
This is the first of three scheduled maintenances, all planned as part of a broader effort to enhance infrastructure and consolidate services. Details of the other maintenances are available in separate notices published alongside this one.
Customers impacted by this maintenance will be contacted directly via a case that will be visible in the MySAU portal. Services affected by this maintenance are expected to experience downtime of up to two hours within the scheduled window.
We will make every effort to minimise downtime and complete the work as quickly as possible. If you have any questions or concerns, please contact our support team via the MySAU portal.
Posted on Nov 20, 2024 - 10:44 AEDT
Scheduled Migrations 2/3 - New Zealand
Dec 5, 2024 02:00-06:00 AEDT
During the times listed in this notice, onsite engineers will be migrating several dedicated servers from one rack to another in our New Zealand POP to consolidate services.
Additionally, we will also be migrating customer virtual firewall services to new hypervisors. This may result in temporary service interruptions for affected customers.
This is the first of three scheduled maintenances, all planned as part of a broader effort to enhance infrastructure and consolidate services. Details of the other maintenances are available in separate notices published alongside this one.
Customers impacted by this maintenance will be contacted directly via a case that will be visible in the MySAU portal. Services affected by this maintenance are expected to experience downtime of up to two hours within the scheduled window.
We will make every effort to minimise downtime and complete the work as quickly as possible. If you have any questions or concerns, please contact our support team via the MySAU portal.
Posted on Nov 20, 2024 - 10:45 AEDT
Additionally, we will also be migrating customer virtual firewall services to new hypervisors. This may result in temporary service interruptions for affected customers.
This is the first of three scheduled maintenances, all planned as part of a broader effort to enhance infrastructure and consolidate services. Details of the other maintenances are available in separate notices published alongside this one.
Customers impacted by this maintenance will be contacted directly via a case that will be visible in the MySAU portal. Services affected by this maintenance are expected to experience downtime of up to two hours within the scheduled window.
We will make every effort to minimise downtime and complete the work as quickly as possible. If you have any questions or concerns, please contact our support team via the MySAU portal.
Posted on Nov 20, 2024 - 10:45 AEDT
Scheduled Migrations 3/3 - New Zealand
Dec 6, 2024 02:00-06:00 AEDT
During the times listed in this notice, onsite engineers will be migrating several dedicated servers from one rack to another in our New Zealand POP to consolidate services.
Additionally, we will also be migrating customer virtual firewall services to new hypervisors. This may result in temporary service interruptions for affected customers.
This is the first of three scheduled maintenances, all planned as part of a broader effort to enhance infrastructure and consolidate services. Details of the other maintenances are available in separate notices published alongside this one.
Customers impacted by this maintenance will be contacted directly via a case that will be visible in the MySAU portal. Services affected by this maintenance are expected to experience downtime of up to two hours within the scheduled window.
We will make every effort to minimise downtime and complete the work as quickly as possible. If you have any questions or concerns, please contact our support team via the MySAU portal.
Posted on Nov 20, 2024 - 10:46 AEDT
Additionally, we will also be migrating customer virtual firewall services to new hypervisors. This may result in temporary service interruptions for affected customers.
This is the first of three scheduled maintenances, all planned as part of a broader effort to enhance infrastructure and consolidate services. Details of the other maintenances are available in separate notices published alongside this one.
Customers impacted by this maintenance will be contacted directly via a case that will be visible in the MySAU portal. Services affected by this maintenance are expected to experience downtime of up to two hours within the scheduled window.
We will make every effort to minimise downtime and complete the work as quickly as possible. If you have any questions or concerns, please contact our support team via the MySAU portal.
Posted on Nov 20, 2024 - 10:46 AEDT
Network Embargo Period
Dec 12, 2024 17:00 - Jan 13, 2025 09:00 AEDT
To ensure network stability during the holiday season, Servers Australia will implement a change freeze on all core network changes from 5:00 PM, 12th December 2024 to 9:00 AM, 13th January 2025.
During this embargo period:
All general (non-core) changes will continue as usual, and the Servers Australia NOC will be available during business hours to assist with any support requests.
To avoid disruptions, we encourage customers to submit any urgent provisioning requests or planned changes well in advance of the embargo period.
If you have any questions or concerns about how this may impact your services, please contact our support team.
Thank you for your understanding and cooperation.
Posted on Oct 18, 2024 - 10:57 AEDT
During this embargo period:
- Provisioning of new services may experience delays.
- Services that require core network changes will face extended delays until after the embargo ends.
All general (non-core) changes will continue as usual, and the Servers Australia NOC will be available during business hours to assist with any support requests.
To avoid disruptions, we encourage customers to submit any urgent provisioning requests or planned changes well in advance of the embargo period.
If you have any questions or concerns about how this may impact your services, please contact our support team.
Thank you for your understanding and cooperation.
Posted on Oct 18, 2024 - 10:57 AEDT