Engineers identified a small amount of prefixes that were not advertising correctly due to internal routing policies that failed to be updated due to legacy configuration.
All services appear to be online and responding as expected at the time of writing.
Please contact our Helpdesk via the MySAU portal if you are continuing to experience any issues with your services in New Zealand.
Posted Oct 20, 2020 - 10:09 AEDT
Completed
The scheduled maintenance has been completed.
Posted Oct 20, 2020 - 09:00 AEDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 20, 2020 - 07:00 AEDT
Scheduled
During the times listed in this notice, engineers will be performing scheduled network maintenance in our NZ facilities to upgrade capacity and redundancy. These changes will also relieve congestion as outlined in https://status.mysau.com.au/incidents/7v1htvtdqm0h
As the works require co-ordination with onsite technicians, the times scheduled have been adjusted accordingly. The maintenance window for these works is set at two hours; however, we don't expect any services to be impacted. At the time of committed changes, some services may see a TCP reset.
Please feel free to contact our help desk should you have any questions or concerns regarding this.
Posted Oct 12, 2020 - 11:43 AEDT
This scheduled maintenance affected: Services (Network) and Regions (New Zealand).