Support Tickets Unavailable

Incident Report for Servers Australia

Resolved

The issue affecting the creation of support tickets has now been resolved.

Posted Nov 16, 2024 - 10:21 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 16, 2024 - 00:26 AEDT

Investigating

Support tickets are currently unavailable and we hope to have their access resolved as soon as possible. Please do call our support line if you need urgent support. Any tickets currently lodged will still be worked on.

Posted Nov 15, 2024 - 21:02 AEDT

This incident affected: Service Desk (MySAU Customer Portal).