Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 01, 2025 - 06:00 AEST
Scheduled
Equinix will be upgrading the security access control system at SY4. During this period, you may experience delays when entering or exiting certain access points as card readers are upgraded throughout the site. All areas will remain secure, and every effort will be made to facilitate access through impacted areas.
Upgrade Schedule: — Start: 01 September 2025, 06:00 local time — End: 22 October 2025, 18:00 local time
Support Contacts: If you have any questions or require assistance whilst on-site during business hours, please contact the on-site security team.
For assistance after hours, please contact our Support team by raising a case in the MySAU portal or calling 1300 788 862.
Posted Aug 20, 2025 - 16:56 AEST
This scheduled maintenance affected: Regions (Sydney), Data Centres (Equinix SY4), and Services (Colocation).