Virtual Data Center (VDC) Maintenance

Scheduled Maintenance Report for Servers Australia

Completed

This maintenance ran over the window by 14 minutes while the VDC Cluster completed upgrades.

Customer VMs remained powered on and there was a total of only 11 packets lost during the maintenance window.

This maintenance has now ended.

Posted Nov 03, 2024 - 05:16 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 03, 2024 - 01:01 AEDT

Scheduled

WINDOW START DATE: 03-NOV-2024, SUNDAY, 01:00
WINDOW END DATE: 03-NOV-2024, SUNDAY, 05:00

SERVICE IMPACT:
The Virtual Data Center (VDC) environment, all VMs, including customer workloads, will be unavailable for up to 3 hours during the maintenance window.

Customer virtual machines are intended to remain powered on through this maintenance window. The maintenance is related to the network and service provider routing inside the platform. There will be multiple smaller windows where the platform will be unvailable.

The vCloud Director interface will also be inaccessible during this period.

DESCRIPTION:
Servers Australia will be conducting essential maintenance and testing on the VDC environment to enhance platform uptime. This maintenance will include firmware updates for the underlying hardware, network maintenance, and failover testing.

This work is necessary to ensure continued reliability and performance improvements for the platform.

To stay updated on the status and maintenance notifications for the Virtual Data Center (VDC), please subscribe to the new "Virtual Data Center (VDC)" status component at https://status.mysau.com.au/.

Thank you for your understanding,
Servers Australia Team

Posted Oct 28, 2024 - 10:11 AEDT

This scheduled maintenance affected: Services (Virtual Data Centre (VDC)).