Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 10, 2024 - 02:00 AEDT
Scheduled
We would like to inform you of a planned maintenance window scheduled as part of our end-of-year operational tasks. This maintenance is necessary to ensure the continued reliability, performance, and security of our services.
Maintenance Details:
Date: Tuesday, 10th December 2024
Time: 2:00 AM to 6:00 AM AEDT
Affected Sites:
Equinix SY1
Equinix SY3
Equinix SY4
Syncom SYD2
Tasks to Be Performed:
Enhancing network configurations for improved performance and alignment with standards
Upgrading backbone and edge network infrastructure for increased capacity and security
Applying critical updates and patches to core and edge network devices
Testing failover systems to ensure redundancy and reliability
Impact: During this maintenance window, there may be intermittent service disruptions affecting customer services at the listed sites. Any disruption is expected to last for a maximum of 10 minutes per service.
Our team will work diligently to minimise the impact on your services and ensure maintenance is completed as quickly as possible.
We apologise for any inconvenience this may cause and appreciate your understanding and support as we continue to maintain and improve our infrastructure.
If you have any questions or concerns, please don’t hesitate to reach out to our support team via the MySAU portal.
Posted Dec 02, 2024 - 13:35 AEDT
This scheduled maintenance affected: Data Centres (Equinix SY1, Equinix SY3, Equinix SY4, Syncom SYD2), Regions (Sydney), and Services (Network).