Please contact our team if you have any issues with your services in the Syncom SYD2 facility believed to be caused from this maintenance.
Posted Jul 30, 2021 - 01:34 AEST
Verifying
Engineers have completed the service affecting portion of the maintenance and are running all post upgrade verification checks.
Posted Jul 30, 2021 - 01:28 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2021 - 01:00 AEST
Scheduled
Due to the incident today in our Syncom SYD2 facility (https://status.mysau.com.au/incidents/fjcn5k5tk5jc), engineers will upgrade the firmware on our Switching Stack to the latest recommended version as a precaution to prevent any further issues.
All services in the Syncom SYD2 facility will experience a brief five-minute disruption to services while the devices reload and the new firmware is applied.
Please contact our help desk if you have questions relating to this.
Posted Jul 29, 2021 - 15:57 AEST
This scheduled maintenance affected: Services (Network) and Data Centres (Syncom SYD2).