Emergency Network Maintenance - Syncom SYD2
Scheduled Maintenance Report for Servers Australia
We have now completed all scheduled works.

Please contact our team if you have any issues with your services in the Syncom SYD2 facility believed to be caused from this maintenance.
Posted Jul 30, 2021 - 01:34 AEST
Engineers have completed the service affecting portion of the maintenance and are running all post upgrade verification checks.
Posted Jul 30, 2021 - 01:28 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 30, 2021 - 01:00 AEST
Due to the incident today in our Syncom SYD2 facility (https://status.mysau.com.au/incidents/fjcn5k5tk5jc), engineers will upgrade the firmware on our Switching Stack to the latest recommended version as a precaution to prevent any further issues.

All services in the Syncom SYD2 facility will experience a brief five-minute disruption to services while the devices reload and the new firmware is applied.

Please contact our help desk if you have questions relating to this.
Posted Jul 29, 2021 - 15:57 AEST
This scheduled maintenance affected: Services (Network) and Data Centres (Syncom SYD2).