To ensure network stability during the holiday season, Servers Australia will implement a scheduled freeze on planned core network changes from 9:00 AM AEDT, 14th December 2026, to 9:00 AM AEDT, 11th January 2027.

During this period:

• Provisioning of new services will continue where possible, although some requests may experience extended delivery times during the holiday period.


• Requests requiring core network changes may be deferred until the change freeze concludes.


• Emergency changes may still be undertaken where necessary to maintain network security, stability or availability.

Existing services are expected to operate as normal. Routine changes and support requests will continue to be managed throughout this period, although some requests may take longer to complete.

To minimise potential delays, we encourage customers to submit any urgent provisioning requests or planned changes well in advance of the change freeze.

If you have any questions or concerns about how this may impact your services, please contact our support team.

Thank you for your understanding and cooperation.