SY3 Edge switch

Incident Report for Servers Australia

Resolved

This incident has been resolved.

Posted Oct 01, 2024 - 16:22 AEST

Monitoring

We have identified the issue and implementing a fix, will continue to monitor the Edge switch ES-6-1009-P1 for further issues.

Posted Oct 01, 2024 - 13:16 AEST

Investigating

We are investigating reports of the switch located at SY3 Rack 1009 went offline, causing a disruption in the network services for the connected devices/users. The issue was identified when automated monitoring systems indicated a loss of connectivity.

We will provide further updates within 30 minutes.

Posted Oct 01, 2024 - 13:06 AEST

This incident affected: Data Centres (Equinix SY3).