MySAU Portal Connectivity

Incident Report for Servers Australia

Resolved

Engineers have resolved the problem and the MySAU Portal & accompanying services are now back online.
Posted Sep 28, 2026 - 16:38 AEST

Investigating

We are aware of issues presently affecting access to the MySAU Portal Services and engineers are investigating the cause.

Customers may experience difficulty accessing their accounts, lodging cases, viewing services and anything similar that involves this platform.

Further updates will be provided when available. Anybody that needs urgent assistance can contact Support via phone on 1300 788 862
Posted Sep 28, 2026 - 16:15 AEST
This incident affected: Service Desk (MySAU Customer Portal).