Power Incident in BR1 Single Rack

Incident Report for Servers Australia

Resolved

This incident has been resolved.

Posted Jun 30, 2022 - 14:00 AEST

Monitoring

We have restored power to the affected services. We are currently monitoring while also having the facilities managers investigate and replace the issue device.

Posted Jun 25, 2022 - 23:08 AEST

Identified

We have found and isolated the power issue to a single rack, most customers should be back online, we are working on the last service to be restored.

Posted Jun 25, 2022 - 21:30 AEST

Update

We are continuing to investigate this issue.

Posted Jun 25, 2022 - 20:20 AEST

Investigating

We have noticed a possible issue with the power to a Rack in our Equinix BR1 DC site that is causing a partial outage. Our engineers are currently investigating.

Posted Jun 25, 2022 - 19:22 AEST

This incident affected: Data Centres (Equinix BR1).