Engineers completed the switch replacement task as of 0123. If we contacted you directly regarding this and your services are still affected, please contact our help desk immediately.
Engineers are continuing to work through firmware upgrades on many other devices.
Posted Jul 07, 2022 - 03:06 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 07, 2022 - 01:00 AEST
Update
Because of unforeseen events, this maintenance will be re-scheduled to the 7th of July.
Posted Jun 27, 2022 - 14:32 AEST
Scheduled
During the times listed in this maintenance, network engineers will conduct scheduled firmware upgrades to the first batch of edge switches in the Equinix SY4 facility.
We will also replace a switch our vendor has flagged for replacement. We will reach out to customers who will be directly affected by this over the coming days.
Services affected by the firmware upgrades will see up to 30 minutes of interruptions within this window.
Should you have questions or queries regarding this maintenance, please contact our helpdesk by opening a case in the MySAU portal.
Posted Jun 22, 2022 - 18:19 AEST
This scheduled maintenance affected: Regions (Sydney), Services (Network), and Data Centres (Equinix SY4).